Client Care Coordinator (Sales) - Private Duty

We are leading provider of private duty home care services. Our mission is to help seniors and families receive compassionate care at home while maintaining independence and dignity. We are seeking an experienced healthcare sales professional to join our team as a Client Care Coordinator (Sales)

Position Overview

The Client Care Coordinator (Sales) will be responsible for driving client growth by building relationships with referral sources and families in the community. This role is perfect for someone with proven healthcare sales experience who understands the dynamics of private duty home care, senior services, or related healthcare fields.

Key Responsibilities

• Develop and manage relationships with hospitals, physicians, skilled nursing facilities, senior living communities, and other referral sources.

• Conduct client assessments and in-home consultations, presenting services with confidence and professionalism.

• Convert inquiries and referrals into active clients.

• Create and execute a business development plan to meet monthly sales targets.

• Represent the agency at networking events, health fairs, and community outreach programs.

• Partner with the care team to ensure smooth onboarding and client satisfaction.

Requirements

• Minimum 2+ years of healthcare sales experience (home care, hospice, private duty, or related healthcare industry required).

• Strong understanding of private duty care operations and Michigan Medicaid programs.

• Excellent communication, presentation, and relationship-building skills.

• Knowledge of the local healthcare market and referral network.

• Self-motivated, results-driven, and able to work independently.

• Valid driver’s license and reliable transportation (local travel required).

• Skills:

  • Excellent communication, time management, and interpersonal skills.

  • Proficiency in home care software systems (e.g., WellSky, ClearCare/AlayaCare, MatrixCare).

  • Detail-oriented with a client-focused mindset.