Remote Customer Service Representative (Michigan residents)
- Provide fantastic customer service via inbound and outbound conversations over the phone and using chat, email and the like
- Use your computer skills to research requests and accurately record the details of your calls / contacts
- Offer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude
- Excellent written and verbal communication skills
- Ability to navigate a computer and the web
- Typing skills (minimum 25 words per minute - Click here to take a free typing test!) (direct link to test:
- High school diploma or equivalent
- Three or more years of customer service experience (previous call center work, retail, restaurant, fast food, hotel or any role where you interacted with customers)
- Available to work shifts within the call center's hours of operation:
- Monday through Saturday
- 8 a.m. to 9 p.m. Eastern time
- Must be able to stick to the schedule reliably, as some queues are time sensitive
- Michigan resident
- High-speed internet access at home that you are able to connect to via Ethernet or landline
- Secluded and distraction-free work environment
- Medical and prescription coverage, including free annual physicals
- Dental and vision insurance
- Paid time off
- Associate wellness program (earn a reward for getting your annual wellness checkup)
- Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)
- 401(k) with match
- Flexible spending account
- Life insurance
- Short- and long-term disability insurance (company paid)
- Teladoc: 24/7 online access to doctors
- 24/7 nurse help desk
- Patient advocacy: Free 24/7 help with benefit questions and claims issues
- Family, financial and estate guidance (will) services
- Morley utilizes E-Verify during onboarding for all hires. Click here to learn more about E-Verify: and your right to work:
- Click here to view Morley's CCPA Notice for applicants in California:
- Click here to view Morley's privacy policy:
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