Business Systems Analyst
- Develop detailed knowledge and understanding of PTP, accounting, Accounts Payable (AP) processes (supplier onboarding, invoice processing and payments), and procurement lifecycle (contract > purchase > invoice) and translating that knowledge into optimizing the PTP tools/applications.
- Support, maintain, and monitor the PTP systems for a global user base.
- Responsible for understanding impacts of releases, patches, integrations, and system updates; Test and validate new system releases and functionality, communicating effectively with customers on changes, and creating documentation when applicable.
- Connect with the PTP team and stakeholders to develop and maintain strong working relationships, optimize value, and internalize business strategies that support PTP and KGS visions. Actively listen and anticipate customers' future needs and incorporate into team strategies and priorities.
- Partner with product team, global customers, vendors, consultants, and IT teams to transform, implement technology solutions and lead projects that drive efficiency and automation.
- Elicit, analyze, and validate business requirements through various techniques (data analysis, process analysis, use cases, business rules definitions, etc.).
- Have courage to challenge, escalate, embrace teamwork, work independently, be inclusive with differing cultures/opinions, be reliable and trustworthy.
- Experience engaging with customers through soliciting, capturing, and critically thinking through requirements.
- Experience using data to understand business needs, efficiently converting requests into actionable assignments, and solving business needs while using good economic thinking.
- Analytical experience, specifically around having a curiosity mindset and asking good questions to dig deep into business processes to define business outcomes and develop solutions.
- Experience managing, prioritizing, and working simultaneously across multiple issues and concurrent projects.
- Experience providing reasonable customer communications about delivery dates, updates and managing expectations.
- Experience with finance, accounting, and/or Procure to Pay and Accounts Payable processes.
- Experience with PTP applications, such as Apex or Ariba.
- Experience implementing and/or supporting enterprise ERP or other large-scale projects, (specifically in the accounting/finance/Accounts Payable/Procurement areas).
- Experience influencing and challenging peers and stakeholders to drive to common goals and solutions.
- Experience with automation tools, scripting, and prompting (ie. SQL, GenAI)
- Experience partnering with global end users.
- Experience working in Agile based methodology (Kanban, SCRUM).
- Experience with ITBM ServiceNow, Splunk, AWS S3, Moveit, PowerBI, Tableau, Alteryx, data lakes.
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