Employee Relations Specialist

Job Title: Employee Relations Specialist

Job Description

As an Employee Relations Specialist, you will collaborate closely with the Onboarding and Payroll teams to ensure a remarkable contractor experience throughout their employment. You will also work with the National Recruiting Center to explore future employment opportunities for contractors as their temporary assignments conclude.

Responsibilities

• Serve as the primary point of contact for contractors throughout their assignment.
• Collaborate with Payroll Services Specialists to ensure accurate payroll processes.
• Facilitate the contractor's career advancement through performance feedback and skill assessment.
• Coordinate with the National Recruiting Center to identify potential post-assignment opportunities.
• Conduct first-week service calls and provide timesheet/expense entry training for contractors.
• Make quarterly service calls to ensure high-touch customer service.
• Partner with the Payroll Team for timecard collection to maintain timely and accurate payroll.
• Collaborate with managers to consistently share performance feedback with consultants.
• Work with Internal HR on issues related to benefits, employee relationships, and 401k.
• Identify and resolve contractor-related issues and maintain worker authorization documentation.
• Assist contractors with performance improvement and explore future options after assignment completion.
• Participate in internal account reviews and quarterly scorecard meetings.
  
  

Essential Skills

• Customer service skills
• Proficiency in data entry
• Experience with Microsoft Office Suite
• Basic Excel skills
• Proficiency in Outlook email
• Strong time management skills
• Attention to detail
  
  

Work Environment

This is a fully remote position, ideally suited for someone within a commutable distance to Troy, Michigan. The standard working hours are Monday to Friday, 8am to 5pm EST.

Job Type & Location

This is a Contract position based out of Troy, MI.

Pay And Benefits

The pay range for this position is $19.00 - $19.00/hr.

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

Available For This Temporary Role May Include The Following

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
  
  

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Nov 17, 2025.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] for other accommodation options.