Housekeeping Attendant

Image Hotel Management
Kalamazoo, MI

Job Description

Job Description

Housekeeping Attendants are responsible for the cleanliness of guest rooms, hallways, and public areas in the hotel. Responsibilities

  • Maintain good personal appearance at all times; wear proper uniform and name tag as prescribed by the hotel.
  • Demonstrates and promotes a strong commitment to providing the best possible experience for our guests.
  • Cleans assigned guest rooms in accordance with company & brand standards to ensure the highest level of cleanliness. Also ensures public areas are clean.
  • Stocks and maintains housekeeping carts and storage rooms.
  • Reports maintenance issues to Housekeeping Supervisor/Maintenance/Front Desk immediately.
  • Reports missing, damaged, or broken hotel property to supervisor or Front Desk immediately upon finding.
  • Properly tags lost and found items and turns them in to management.
  • Offers guest assistance when needed whenever possible.
  • Greets guests when in visible contact and displays a friendly attitude with a smile under all circumstances.
  • Cleans break room, guest laundry, vending and other areas as assigned.
  • Complies with all safety and security policies in accordance with company standards.
  • Individual may be cross-trained as Laundry Attendant/Houseman to provide assistance as needed.
  • Embraces the utmost integrity and moral work ethic
  • Upon finding guest belongings after check-out, delivers to Front Desk /Management to process as lost & found.
  • Work as a team and possess a can do attitude.
  • Additional duties from a supervisor/hotel manager will be assigned as necessary.
Posted 2025-07-29

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