Claims Processor l

Primary Duties:

• Receive analyze and process assigned claims by product (medical dental vision FSA or HRA) and group. Ensure accurate processing based on benefit plan design and/or regulations.
• Evaluate underpayments resolve non-payments and rejected claims. Follow through until the claim is completely resolved and check is issued.
• Create appropriate Explanation of Benefits or letter to provider for each claim.
• Identify and escalate claims for review or audit based on business rules.
• Ensure required documentation or reporting is completed timely and accurately.
• Answer incoming telephone calls related to claim processing provider support and member benefit coverage options.
• Make outgoing calls to members and providers to obtain additional information as needed.
• Retrieve and sort mail fax and email to ensure timely and accurate handling and response.
• Perform clerical functions including data entry filing and sorting typing organizing and recording information.
• Train co-workers and new employees as required.
• Perform various related duties as assigned.

Position Requirements:

• High school diploma or equivalent required post high school education preferred.
• Minimum two years of experience as a medical claims processor medical biller or a similar service position in the health care industry.
• Must be flexible with scheduled work hours.
• Must have strong customer service orientation and excellent communication skills and the ability to work effectively with clients medical providers and plan members.
• Proficient PC skills in Windows-based applications.
• Ability to be flexible and quickly adapt to the changing needs in the department.
• Must be highly organized with strong attention to detail.
• Must be dependable and demonstrate responsible work patterns.
• Must have a high level of professionalism and courtesy.

PHYSICAL DEMANDS

This position requires sitting standing and occasional light to medium lifting.

The Perks of Joining Our Team:

We believe in taking care of our team. Youll enjoy a comprehensive benefits package designed to support your well-being and financial future:

• Comprehensive Health Benefits: Medical Dental Vision Short-Term/Long-Term Disability Insurance Life insurance.
• Time to Recharge: Paid vacation and holiday pay.
• Focus on Your Wellness: We offer a robust Employee Wellness Program.
• Invest in Your Future: 401 k with a company match.
• Support System: Employee Assistance Program provides confidential support and counseling.
• Get Rewarded for Referring Great People: Employee referral program.

ProCare Rx will never ask for a financial commitment from an applicant as part of our recruitment process. All interviews are conducted in-person OR through video conference invitations from official company emails. For inquiries please contact our official recruitment team at .

ProCare Rx is an Equal Opportunity Employer.