Mortgage Loan Processor

Job Description

Job Description

Are you a passionate problem solver with a keen eye for detail and a knack for ensuring smooth mortgage processes? Join Mercantile Bank as a Full-Time Mortgage Loan Processor ! In this exciting role, you will have the flexibility (after training) to work a hybrid work schedule from a Mercantile Bank office that is close to your home. You can work two days a week at one of the following locations: Alma, Grand Rapids, Holland, Kalamazoo, Lansing, Traverse City, Troy, West Branch, Michigan.

As a Mortgage Loan Processor, you will be eligible for a production incentive while helping customers achieve their dream of homeownership. Don't miss the chance to be part of a collaborative team that values excellence and innovation in the banking industry.

Core Responsibilities:

• Partner with Mortgage Loan Officers and Mortgage Sales Assistants to process Mortgage Loans in the most efficient way.
• Use detailed skills to follow policies and procedures while looking for ways to help the customer in the most effective way.
• Participate in a unique and special transaction that will help make a customer's dream come true.

Why Mercantile Bank?

Mercantile Bank was founded by entrepreneurs who believed building strong relationships and communities is accomplished through collaboration and innovation. It's more than being a financial institution, it's being a trusted ally and community partner. As Michigan's largest community bank, our roots are deeply embedded in the diverse communities we serve. Our commitment to our customers and community is at the core of all we do.

As an employee of Mercantile Bank, you will receive competitive compensation, bonus opportunities, and best-in-class benefit options. With a minimum of 3 weeks' vacation, sick time, 11 paid holidays, generous 401k match of 5%, company paid life insurance, tuition reimbursement, IVF and adoption assistance, zero-interest loans for fitness equipment and business attire, discounted bank services, employee stock purchase plan, 529 savings plans, health savings accounts, flexible spending accounts, legal protection, exceptional training and development opportunities, and encouragement to connect with community through volunteer opportunities.

A Look into Your Day

As a Mortgage Loan Processor at Mercantile Bank, you will play a key role in supporting 3-6 Loan Officers by overseeing the production of mortgage files from application to closing. Your responsibilities will include ordering, obtaining, and validating various documents critical to the loan process, ensuring regulatory timelines are met, and collaborating with customers and Loan Officers to collect necessary documentation. You will learn more about portfolio, secondary market, and investor guidelines as you submit loans through an Automated Underwriting System, analyze findings, and clear basic underwriting conditions. You may also assist in resolving loan file exceptions and obtaining final loan approvals.

What We're Looking For

To excel as a Mortgage Loan Processor at Mercantile Bank, you must possess exceptional communication skills to interact effectively with customers, Loan Officers, Underwriters, and various stakeholders involved in the mortgage process.

Requirements:

• A minimum of one year of financial or banking experience
• Strong organizational skills
• Computer proficiency in Microsoft Office Word and Excel
• Strong attention to detail skills with the ability to manage multiple loans at the same time
• Adaptable
• Ability to thrive in a fast-paced environment while meeting deadlines

Preferred Qualifications:

• Prior mortgage experience
• Knowledge of Freddie Mac, Fannie Mae, FHA, RD, and VA guidelines
• Experience working with Encompass (Loan Operating System)