Call Center & Marketing Specialist

Are you an upbeat, friendly communicator who loves helping people?

Do you have a passion for marketing, social media, and connecting with potential clients?

Do you thrive in a fast-paced environment where your energy and creativity make a real impact?

If so, we want YOU to join our team as a Marketing & Inbound Call Center Representative.

This is an excellent opportunity for someone who wants to build a career in marketing, customer engagement, sales support, and client relationship development while working with a fast-growing home improvement company.

What You’ll Do:

• Answer inbound calls from homeowners seeking information about our home improvement services
• Provide helpful, friendly support while guiding potential clients through their questions and next steps
• Schedule high-quality appointments for our sales team — no hard selling required
• Maintain accurate call notes and follow established call-handling procedures
• Assist with marketing and social media efforts, including:
• Monitoring incoming social media messages and inquiries
• Engaging with potential customers online in a professional, on-brand voice
• Supporting marketing campaigns and promotions
• Helping nurture inbound leads from digital channels
• Meet and exceed weekly call quality and appointment-setting goals
• Represent Revive Exteriors with professionalism, enthusiasm, and a customer-first mindset

What We Offer:

• Base pay + uncapped bonuses
• The more high-quality appointments you set, the more you earn
• Growth opportunities
• We are a rapidly growing company that promotes from within
• Hands-on marketing exposure to build real-world skills
• Fun, supportive team environment
• Ongoing training, coaching, and development

What We’re Looking For:

• Outgoing, energetic, and self-motivated personality
• Genuine passion for marketing, social media, and customer engagement
• Strong communication skills and a customer first attitude
• Comfortable interacting with potential clients by phone and online
• No experience necessary, we provide full training
• Ability to multitask while maintaining strong attention to detail
• Reliable, punctual, and driven with a strong work ethic
• Comfortable working in a fast-paced environment

APPLY TODAY and start building a career where your energy, marketing instincts, and people skills directly impact your income and growth.

Send your resume to [email protected]

Job Types: Full-time, Part-time

Pay: $45,000.00 - $60,000.00 per year

Benefits:

• Flexible schedule
• Professional development assistance

Application Question(s):

• What do you do if you don’t know the answer to a customer’s question?

Ability to Commute:

• Traverse City, MI 49686 (Required)

Work Location: In person