Client Experience Planning Specialist
We are seeking a motivated Client Experience Planning Specialist to help clients organize smooth, well-planned trips. In this role, you will focus on research, coordination, and delivering clear, accurate information to ensure clients feel supported every step of the way.
Youll work directly with clients to understand their needs, then assist with bookings, documentation, and itinerary preparation. This position is ideal for someone who enjoys structure, communication, and delivering consistent service.
Key Responsibilities
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Consult with clients to gather preferences and requirements
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Research lodging, transportation, and experience options
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Coordinate and confirm bookings
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Prepare itineraries and confirmations
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Support clients with updates or changes
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Maintain organized client records
Qualifications
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Strong communication and organizational skills
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Ability to manage multiple requests
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Customer service experience is a plus
What We Offer
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Flexible work structure
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Training and ongoing development
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Access to planning tools and supplier resources
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