Operations Clerk
Job Responsibilities:
- Create and maintain safe working environment and culture within the organization.
- Ability to create orders for quoted jobs or installation with multiple processes in SAP of limited complexity but with unique job requirements.
- Strong collaboration with internal and external customers, with a focus on prioritizing and meeting their needs and expectations.
- Investigate, analyze, and resolve accounts receivable issues and inquiries to completion, with a focus on accuracy and customer satisfaction.
- Review, analyze, and cleanse data.
- Action resolution for customer orders when purchase orders are flagged for non-compliance.
- Able to perform non-routine tasks related to customer issues and resolution.
- Resolves issues from 3rd party processer of customers’ orders of limited complexity.
Skills:
- Data Analysis &; Data Cleansing
- Accounts Receivable &; Issue Resolution
- Analytical &; Problem-Solving Skills
- ERP Systems (SAP Preferred)
- Attention to Detail &; Accuracy
- Microsoft Office &; Business Tools Proficiency
- Communication &; Cross-Functional Collaboration
Education/Experience:
- High school diploma or equivalent plus 3 years of applicable work experience or bachelor’s degree with demonstrated capability in comparable work
- ERP experience required
- Solid User of standard Microsoft Office applications (Outlook, Word, Excel, Teams, PowerPoint)
- Fluency in a Field Service or a CRM application like (MS Field Service or MS CRM)
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