LSC SHOWROOM HOST

Job Description

Job Description

JOIN A WINNING TEAM!

Are you looking for an exciting and fulfilling career opportunity? Join us at Grand Traverse Resort & Casinos and start a career that will provide you with rewarding opportunities and unforgettable experiences. Our mission is to provide economic stability for the Grand Traverse Band of Ottawa & Chippewa Indians, by emphasizing on our core values of Fun, Integrity, Communication, and Teamwork.

As part of our team, full and part time employees will enjoy the following benefits and perks:

• One FREE meal per shift
• 401K with match (after 1 year) plus weekly contributions
• Weekly Pay Days and Daily Pay Available
• Paid Time Off (PTO), Paid Holidays & Jury Pay
• Voluntary Vision
• Voluntary AFLAC Plans Available
• Employee Referral Program
• Gas Discounts at our Markets
• Cannabis Store Discounts
• Giftshop and Food Discounts
• Employee appreciation events and prizes

In addition, full time employees are eligible for the following:

• Competitive Medical, Dental, Prescription Plans
• Paid Bereavement
• Life Insurance Coverage
• Voluntary Short and Long Term Disability Coverage
• Voluntary AFLAC Plans Available

Seasonal employees contact the Benefits Department for eligible benefits and perks!!

We look forward to having you join our team and being a part of our mission

Provides high levels of customer service and answers multi-informational phone calls. Will work with Ticketmaster systems and sell our venue and others through this system. On performance nights will set up showroom and usher guests to their seats.

• Box Office sales as needed.
• Must have excellent monetary instrument handling.
• Usher at entrance on performance nights; give direction to the customers.
• Work with Stagehands, Bar Staff and Security for the overall smooth operation of the Showroom.
• Able to be versatile in multitask requirements of showroom/event duties.
• Be knowledgeable about performers and performances.
• Assist with showroom productions and events as assigned.
• Assist in set-up and tear down of chairs and tables in Showroom and outdoor events.
• Sell Artist’s merchandise, keeping correct totals and percentages. Act as wardrobe person if required.
• Assist Supervisors with various tasks.
• Attend staff meetings as required.
• Willingness to cross-train and provide support in related areas of operations.
• Maintain appearance, cleanliness and assets of the Showroom.
• Other job duties as assigned by supervisor.

Must have excellent customer service and communication skills both verbal and written. Must be a team player with a positive attitude. Must be highly organized and able to handle multiple tasks at one time. Must be able to complete tasks and projects in a timely manner by prioritizing obligations and

time. Must possess the ability to work with various personalities while maintaining impartiality. Must respond to supervisory guidance and assignments and accept constructive criticisms in order to learn new, updated information. The needs for quickness and ease of adjustment to the work environment and flexibility to change are essential in this position. Must be able to work well without direct supervision.

Minimum age is 18. High School Diploma, a GED or equivalent experience required. Solid organizational skills and customer service skills. Prefer previous nightclub or bar experience.

Ticketing System, Theatrical risers and seating

May be required to lift up to 50 lbs. and be able to stand and/or walk for extended periods of time. May also be required to reach, bend, stretch, kneel, crawl, lift and carry on occasion. Will be subjected to exceptionally loud music. Must be comfortable with heights.

TYPICAL MENTAL DEMANDS

Must be able to effectively handle stressful and compromising situations while remaining focused and professional. Must be able to deal with difficult people without losing perspective. Must be able to work productively under strict time restraints with variable deadlines.

When working in Box Office it is an office setting. While on floor, must be able and willing to work in a crowded, loud, and smoking environment. Must be able to handle being under constant surveillance. May be required to work in small, enclosed spaces. Must practice all safety policies, procedures and standards as set by OSHA. Work varied hours, including late nights and weekends.

Native American and Tribal Preference will apply. Must be able to pass a background investigation and a drug and alcohol urinalysis as a condition of employment. Must be able to work flexible hours and to take on additional responsibilities when asked. Must adhere to company policies regarding strict confidentiality.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the right to add or to change the duties of the position at any time. Any qualifications to be considered as equivalents in lieu of stated minimums require prior approval of the Director of Human Resources .