Senior Technology Consultant

Velia Multi Services
Livonia, MI
JOB OVERVIEW:

  • We are seeking a highly skilled and experienced Senior Technology Consultant to join our fast paced, constantly changing, dynamic team.
  • The ideal candidate will have previous experience working with Managed Solution Providers.
  • The ideal candidate will have previous experience working independently in the field while troubleshooting or implementing various technologies - INDEPENDENTLY.
  • We are a TEAM, but it is important to have the Skills to act Independently while in the field troubleshooting.
  • This person will be able to troubleshoot various type of networks for a variety of clients.
  • In this role, you will leverage your expertise in technology solutions to troubleshoot, implement and drive innovation and deliver exceptional results for our clients.
  • The ideal candidate will possess a strong background in technology consulting, with a particular emphasis on LAN/WAN environments and will be Microsoft Centric.
  • Working with LAN/WAN on customer networks is our business, each client could present unique challenges!
  • You will work closely with clients to understand their needs, develop strategic recommendations, and implement solutions that enhance their operational efficiency and competitive advantage - while troubleshooting issues that arise.

KEY RESPONSIBILITIES:

  • Collaborate with clients to assess their technology needs and challenges, providing tailored consulting services that align with their business objectives.
  • Design and implement advanced technology solutions, focusing on the Microsoft Platforms.
  • Conduct thorough analyses of existing systems and processes to identify areas for improvement and optimization.
  • Troubleshooting Internet Performance, Firewalls, Servers, Wireless, VoIP and Connectivity
  • Stay abreast of industry trends and emerging technologies, providing thought leadership and strategic insights to clients.
  • Help maintain comprehensive documentation, including project plans, technical specifications.
  • Work well with our entire team and support others in a mentorship type role while supporting escalated or overflow tickets.

QUALIFICATIONS:

  • Bachelor's degree in Computer Science, or a related field; industry certifications a plus.
  • Proven experience as a Technology Consultant or similar role, with a strong focus on Managed Solution Providers.
  • In-depth knowledge of current technology trends and best practices in the industry.
  • Excellent analytical and problem-solving skills, with the ability to think critically and strategically in unique situations.
  • Strong communication skills, both verbal and written, with the ability to convey complex technical concepts to non-technical stakeholders.
  • Demonstrated ability to manage multiple (yet often small in scope) projects simultaneously while maintaining attention to detail.
  • A collaborative mindset with the ability to work effectively in a team-oriented environment.
Posted 2025-12-31

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