Customer Service/Respiratory Specialist
Job Description
Job Description
???? Now Hiring: Customer Service/Respiratory Specialist
???? Location: 13450 Farmington Rd, Livonia, MI 48150
???? Schedule: Monday–Friday | 9:30 AM – 6:00 PM
At Binson’s, we believe in three things: Better Products, Better Services, Better Lives—and we live it every day. We're a fast-growing, family-owned health care company with a big heart and locations across Michigan, Indiana, and Florida. If you’re looking to make a real impact in people’s lives, you're in the right place.
???? The Role: Customer Service/Respiratory Specialist
You’ll be the go-to person helping patients breathe easier—literally. From setting up life-changing CPAP devices to making sure patients feel confident and cared for, this role is perfect for someone who loves helping others, explaining how things work, and being part of a mission that matters.
???? What We're Looking For
A high school diploma or equivalent
Experience with CPAP/sleep tech is a plus, but we’ll train the right person!
Great communication and people skills
Customer service superpowers
Comfort teaching others how to use medical equipment
???? What You’ll Be Doing
Set up and explain CPAP devices like a pro (don’t worry—we’ll train you!)
Teach patients the “why” behind CPAP therapy and how to use it
Keep patients on track with their therapy goals
Be part of monthly team check-ins and training sessions
Handle phone calls, coordinate care with doctors, and support caregivers
Enter patient info, complete documentation, and use our POS system for sales/rentals
Be a key player in helping people sleep better and live healthier
???? Perks & Benefits
Competitive pay ????
Full benefits: Medical, Dental, Vision & Life Insurance ????
Paid time off + floating holiday ????
401(k) Retirement Savings Plan ????
Training and growth opportunities ????
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