Call Center Representative
With over 30 years in business and more than 40,000 customers served, HomeSpec is a leader in basement, crawl space, and foundation repair. We’re on a mission to redefine the construction industry by providing remarkable experiences for our customers, and that starts with our team.
We’re looking for an energetic, organized, and customer-focused Call Center Representative to join our collaborative team. If you're passionate about helping others and thrive in a fast-paced environment, we want to hear from you!
What You’ll Do
- Answer customer calls and respond to all inquiries with professionalism and courtesy
- Efficiently schedule sales appointments
- Follow up with customers to address questions or concerns
- Keep accurate, up-to-date customer records in our system
- Provide support to internal departments as needed
- Ensure each customer interaction results in a positive and remarkable experience
What We’re Looking For
- At least 3 years of proven customer service experience; call center background strongly preferred
- Exceptional telephone and interpersonal communication skills
- Strong multitasking and problem-solving abilities
- Experience with Salesforce or similar CRM software (preferred)
- Availability to work 8 hour shifts Monday–Friday, as early as 8am and as late as 6pm, with rotating Saturday shifts
What We Offer
- A trusting, respectful, and fun culture
- The best tools and training to help you succeed
- A team you can be proud of
- Real opportunities for growth and development
- Competitive pay starting at $16-$20/hour
- PTO and Sick/Personal days
- Health, Vision, Dental and Life Insurance options
Ready to Make a Difference?
If you’re looking for a workplace where your contributions are valued and your growth is supported, apply now and join the HomeSpec team. Let’s redefine the construction industry—together.
Recommended Jobs
Exercise Physiologist - PRN - Days - St. John Hospital
Schedule: PRN, Day Shift, Coverage for weekends and staff vacations RESPONSIBILITIES: Implements and supervises physical exercise programs for patients. Provides patient testing and assessme…
GSRP Pre-K Teacher's Aide
Join a strong community where all we do is care-for the children and families we serve every day, as well as for our dedicated team members. Our people are our best asset. We listen and we know what …
Tunnel Operator
Meet Vestis®: For the People Who Make It All Work At Vestis®, we provide uniforms, workplace supplies, and professional cleaning that help businesses simplify their workday and keep their team…
Accounts Payable Central Supply Coordinator
Job Description Job Description Accounts Payable Central Supply Coordinator Facility: MediLodge of Monroe We invite you to apply and be part of a team that truly values your contribution. We…
Advanced Management Partner
Requisition Number: 223558 Job Description Cintas is seeking an Advanced Management Partner to be trained and prepped for Senior Leadership roles. Each assignment prior to the role of General …
Inside Sales Account Manager
Red River's Inside Sales Account Manager (ISAM) is a sales focused, commission-eligible role that is responsible for contributing to the company's sales goals along with providing top-level customer…
Machine Builder
Job Title: Machine Builder Job Description Join our team as an Machine Builder, where you will build a variety of small and large job shop products under the supervision of a manufacturing mana…
Security Officer II
The Enterprise Security Officer II position is an essential member of the enterprise security team and is focused on providing a safe, secure, and friendly environment for all individuals on our prop…
Weld Technician - Lansing Area
Weld Technician | Lansing, MI Salary Range: $49,000 - $76,000 depending on experience Are you ready to take on a challenging and rewarding opportunity in {{role_field}}? The Pivot …
EDM Operator - Wyoming Area
Job Description Job Description EDM Operator | Wyoming, MI Salary Range: $44,000 - $72,000 depending on experience Are you a dynamic leader with a passion for excelling in edm operator…