Case Manager

Job Title: Case ManagerJob Description

As a Case Manager for Population Health, you will be an integral member of a patient-centered care team. You will engage in collaborative practices, including assessment, planning, facilitation, care coordination, evaluation, and advocacy. Your role is vital in meeting the comprehensive health care needs of individuals and families, ensuring patient safety, quality of care, and cost-effective outcomes. You will address the needs of patients experiencing critical events or diagnoses requiring complex management strategies across ambulatory, inpatient, or health plan settings.

Responsibilities

• Conduct comprehensive assessments of patient and family/caregiver's biomedical, psychological, social, and functional needs.

• Develop personalized patient-centered care plans to optimize the patient's care experience.

• Engage patients and their families as part of the care team through advocacy, ongoing communication, health education, and resource facilitation.

• Utilize professional judgment, critical thinking, motivational interviewing, and self-management techniques to assist patients in overcoming barriers.

• Coordinate seamless and safe transitions between care settings for patients.

• Advocate for appropriate delivery of services within the patient's health plan benefit structure.

• Collaborate with appropriate members of the patient's treatment/care team to co-manage patients with complex medical and social needs.

• Continually evaluate the patient's response to the care/treatment plan, making necessary modifications.

• Plan and participate in process improvement activities designed to reduce risk.

• Facilitate interventions in cases involving child abuse and neglect, domestic violence, elder abuse, institutional abuse, and sexual assault.

• Support department-based goals contributing to the success of the organization.

• Perform other duties as assigned.

Essential Skills

• Excellent verbal communication and written documentation skills.

• Excellent customer service and interpersonal skills.

• Strong problem-solving, analytical, and decision-making skills.

• Strong computer skills and knowledge.

• Experience in discharge planning, home health care, rehabilitative medicine, community health, or managed care.

• Knowledge of preventive service guidelines, clinical practice guidelines, behavior change theory, Medicare and Medicaid regulations, and case management principles.

• Understanding of social determinants of health and their impact on a patient's wellbeing.

• Strong organizational, planning, and implementation skills.

• Strong sense of compassion with the ability to successfully advocate for patients and their families.

Additional Skills & Qualifications

• Minimum 5 years acute inpatient case management experience with acute discharge planning.

• MLSW certification.

• BLS certification through AHA.

• Experience using CarePort system.

• Preferred experience charting in AllScripts, GEMS/Sunrise.

• Willingness and ability to be on the floor with patients and acclimate quickly.

Work Environment

The position operates within a Monday to Friday schedule, from 7:30 am to 4:00 pm, with a requirement for weekend rotation. The role involves direct interaction with patients across various care settings, requiring the ability to quickly adapt and respond to patient needs.

Job Type & Location

This is a Contract position based out of Grand Blanc, MI.

Pay and Benefits

The pay range for this position is $35.00 - $55.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Grand Blanc,MI.

Application Deadline

This position is anticipated to close on Jan 16, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email [email protected] (%[email protected]) for other accommodation options.