Operations Specialist, Rivian Certified Network

Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.

As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.

The Operations Specialist plays a pivotal role in ensuring the seamless management and execution of network operations. We are seeking a motivated and detail-oriented entry-level professional to join our team. In this position, you will support the 3P Service and Collision operations team in managing daily activities, ensuring processes run smoothly, and contributing to the overall efficiency of our programs. This is an excellent opportunity for someone organized, detail-oriented, and passionate about operational excellence in the automotive and collision repair industry to start their career, gain hands-on experience, and grow within the company.

• Coordinate day-to-day operations within the network to ensure all collision centers meet Rivian’s standards and protocols.
• Assist in maintaining up-to-date documentation for network policies, procedures, and compliance standards.
• Assist in supporting certified collision centers by addressing compliance questions, facilitating training needs, and helping with enrollment in instructor-led training.
• Support the preparation and management of training reports, ensuring that training requirements are tracked and met for all certified collision centers.
• Enter, update, and maintain accurate records in company databases and management systems.
• Participate in cross-functional projects to improve network capabilities and overall customer experience.
• Provide administrative support to senior management as needed.
• Support other operational tasks as assigned by management.

• 2-4 years of experience in operations, project coordination, or the automotive industry
• Knowledge of collision repair processes and industry standards is a plus
• Strong organizational skills with an ability to multitask and manage priorities effectively
• Excellent written and verbal communication skills
• Proficient in Microsoft Office Suite and/or Google Workspace
• Collaborative mindset with the ability to work effectively in a team environment.
• Excellent time management and organizational abilities with attention to detail.
• May require minimal travel.

Equal Opportunity

Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.

Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at [email protected] .

Candidate Data Privacy

Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (“Candidate Personal Data”). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law.

Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian’s service providers, including providers of background checks, staffing services, and cloud services.

Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.

Please note that we are currently not accepting applications from third party application services.