Member Services Representative

Member Service Center Representative

What You’ll Do:

• Answer an average of 80-100 calls per day by addressing member's inquiries, solving problems and providing new product information.
• Answer member's telephone calls promptly and in an appropriate manner
• Answer inquiries on banking products including checking, savings, loans and lines of credit
• Document all customer inquiries and comments thoroughly and quickly
• Maintain good business relations with members, courteously and promptly resolving member problems or questions, and effectively assisting with member account problem.
• Determine member's financial service needs, and recommend services and products that address these needs
• Collect member loan payments.
• Handle various accounting transactions.

Address:

27000 Evergreen Rd, Lathrup Village, MI 48076

PAY: $18.00/hr

5 days per week. 1 weekend day will need to be worked, Saturday or Sunday.

TRAINING:

• M-F 8:00 am to 5:00 pm. 3 Months with a 1 hour lunch.

Additional Skills & Qualifications

• Outgoing, personable candidates. You must truly love people to work here.
• Team members to work one of three shifts – we have opportunities around the clock!
• Previous retail/customer service experience.
• Call Center and/or financial institution experience is a plus.
• Strong computer skills. You’ll need to be able to type, search, and perform transactions quickly, all while providing a friendly voice and high quality experience for our members. They deserve the best!
• Education. You’ll have to be able to learn our processes, products, and services quickly and thoroughly. That’s what we’re here for, after all! You’ll need a high school diploma/GED. An Associate’s degree in business or a related field is a plus!

Experience Level

Entry Level

This is a Permanent position based out of Lathrup Village, MI.

The pay range for this position is $33280.00 - $40560.00/yr.

Company benefits will be shared, upon request. We do have a benefit overview that we can send over when the appropriate time is met. Please follow up with me directly on any questions. Thank you!

This is a fully onsite position in Lathrup Village,MI.

This position is anticipated to close on Jan 26, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.