Case Manager

Job Description

Job Description

Case Manager

We are helping people overcome. Join us.

Each year at Hope Network, 2,800+ talented professionals serve individuals across 280 unique locations. Some serve by providing hands-on care or medical treatment, others serve by assisting behind the scenes, but they all play an integral part in creating comebacks. Click here to watch what we mean.

Here are just some of the ways Hope Network invests in you for all that you do:

• $5,000 New Hire Bonus
• Medical, Vision, & Dental Care
• 403(b) Retirement Plan
• Coverage of licensing examination fees and renewal expenses
• License supervision provided
• Educational Reimbursement
• Career-Pathing
• Paid Training
• Generous Paid Time Off

With your help, we can take on the challenges, the barriers, the statistics, and the seemingly impossible.

What you’ll be doing

Clinical Responsibilities:

• Provide comprehensive psychosocial assessments.
• Assure responsibility for the development & implementation of each assigned consumer’s Individual Plan of Service when necessary.
• Link consumers to necessary ancillary services.
• Act as an advocate and/or a liaison coordinating services among providers of service and referral source.
• Maintain consumer records – meeting all appropriate standards according to HNBHS and all regulatory bodies.
• Participate in legal proceedings including petitioning and testifying in clinical emergencies.
• Facilitate the coordination of consumer intakes, discharges, and transfers to and from other facilities programs, agencies.
• Assist in linking transportation. Obtain relevant medical/treatment information from appointments.
• Link and coordinate follow-up of professional recommendations.
• Facilitate communication with guardians, payees, and family members regarding consumer care, financial and treatment issues.
• Meet with assigned consumers face-to-face as deemed medically necessary in their Individual Plan of Service.
• Provide after hours on-call services as designated by HNBHS.
• Facilitate hospitalizations as needed and monitor progress by attending hospital medical/team meetings and coordinating with hospital social worker.
• Provides consultation regarding clinical and program issues, direct care staff where applicable.
• Participate in consumer program reviews and team meetings, where applicable.
• Link consumers with community organization and community integration.

Administrative Responsibilities:

• Participate in committees, task forces, and other related meetings and activities as assigned by supervisor.
• Complete Annual Trainings
• Practice according to licensing and accreditation for assigned program(s).
• Attend agency meetings: clinical, administration and management.
• Network with relevant agencies and providers as needed.
• Follow general safety practices. Report any unsafe conditions to the manager of that location.
• Complete and submit Service Activity Logs (SAL’s) in accordance with agency policy/protocols.
• Coordinate benefits and verify benefit status monthly.

Anticipated Work Schedule

• Monday-Friday 9:00am-5:00pm (flexible schedule)

On Call Rotation (frequency varies on location)

• One day per week every other week
• One weekend every other month

On Call Compensation rates:

• Additional $50 for on-call duty during Monday to Friday
• Additional $100 for on-call duty during Saturdays and Sundays
• Additional $150 for on-call duty on holidays

Job Requirements

Must have one of the following:

• Licensed Bachelors Social Work (LBSW) or Limited Licensed Bachelors Social Work (LLBSW)
• Licensed Master Social Work (LMSW) or Limited Licensed Master Social Work (LLMSW) preferred.
• Limited Licensed Professional Counselor (LLPC) or Licensed Professional Counselor (LPC)
• Temporary Limited Licensed Psychologist (TLLP) or Limited Licensed Psychologist (LLP)
• Bachelor's degree in a Human Service field is acceptable with a Social Service Technician certificate (SST).
• Prior case management experience in a mental health or rehabilitation setting preferred.

Our strength lies in diversity – empowering us to meet the distinct needs of over 34,000 individuals we're honored to serve each year