Area Coach

About Company:
Buddy’s Story Over 75 years ago a new style of pizza was born in the Motor City, and it was different. What makes a pizza Detroit-Style?The same things that made Detroit, MI– a little bit of ingenuity, some stubborn spirit and a whole lot of heart. It’s what sparked an original idea back in 1946 to take a steel auto pan, create something new and make Buddy’s the birthplace of Detroit-Style Pizza. Detroit-Style Pizza is recognizable by its iconic square shape and crunchy, cheesy corner slices.Founded on the corner of Six Mile and Conant Buddy’s has now grown to over 20 locations and is expanding throughout the mid-west to introduce Detroit-Style Pizza beyond the Detroit area.

About the Role:

The Area Coach plays a pivotal role in driving operational excellence and business growth across multiple locations within a designated geographic area. This position is responsible for mentoring and developing store managers and their teams to achieve sales targets, enhance customer experience, and maintain high standards of operational compliance. The Area Coach acts as a strategic partner to leadership by analyzing performance metrics, identifying opportunities for improvement, and implementing best practices to optimize store performance. This role requires frequent travel within the assigned area to provide hands-on support, conduct training sessions, and ensure consistent execution of company policies and initiatives. Ultimately, the Area Coach contributes to building a strong, motivated workforce that delivers exceptional results and fosters long-term customer loyalty.

Minimum Qualifications:

• Minimum of 3 years of experience in retail management or a similar leadership role.



• Proven track record of successfully managing multiple locations or teams.



• Strong analytical skills with the ability to interpret sales and operational data.



• Valid driver’s license and willingness to travel frequently within the assigned area.

Preferred Qualifications:

• Experience in coaching or training roles within a retail or service environment.



• Familiarity with point-of-sale systems and retail management software.



• Demonstrated success in driving sales growth and improving customer satisfaction scores.



• Certification in leadership development or related professional training.

Responsibilities:

• Provide leadership, coaching, and development to store managers and their teams to improve performance and achieve business objectives.



• Conduct regular store visits to assess operational standards, customer service quality, and compliance with company policies.



• Analyze sales data and key performance indicators to identify trends, challenges, and opportunities for growth.



• Collaborate with corporate teams to implement new initiatives, promotions, and training programs.



• Support recruitment, onboarding, and retention efforts to build a high-performing and engaged workforce.



• Facilitate communication between stores and corporate leadership to ensure alignment on goals and expectations.



• Drive continuous improvement by sharing best practices and fostering a culture of accountability and excellence.

Skills:

The Area Coach utilizes strong leadership and interpersonal skills daily to motivate and develop store managers and their teams, fostering a collaborative and high-performance culture. Analytical skills are essential for reviewing sales reports and operational metrics to make informed decisions and tailor coaching strategies effectively. Excellent communication skills enable the Area Coach to clearly convey expectations, provide constructive feedback, and facilitate training sessions across diverse teams. Organizational skills are critical for managing multiple store visits, scheduling training, and coordinating with various stakeholders to ensure seamless execution of initiatives. Additionally, adaptability and problem-solving skills help the Area Coach respond to dynamic retail environments and implement solutions that drive continuous improvement.