Affordable Housing Administrative Assistant - Whitehall & Montague Properties

Job Description

Job Description

Overview

At Samaritas, we ask you to join us - to “Be The Rock That Starts The Ripple”. A ripple of transformation in the individual lives of the 15,000 people we help each year, and a ripple of positive change throughout our community. Our team is growing at Samaritas! We are seeking more Rocks to join our team. We are always looking for additional employees who want to make a big impact and have a lot of fun doing so as part of an enthusiastic, collaborative team. We want you to be our rock!

We walk with people in need, offering hope and compassion while upholding their dignity, advocating for equality and justice, and seeking creative solutions with those who place their trust in us.

For a Samaritas video preview please click on our video link:

Responsibilities

Job Summary

Assists the Property Manager in the administrative functions of the Affordable Living Property including lease compliance and the administration of one HUD funding program on-site.

Duties and Responsibilities

1. Perform a range of office and customer service functions in accordance with the Affordable Living property, the Affordable Living division and contractual requirements.
2. Perform receptionist and clerical duties including but not limited to answering phones, sorting mail, faxing, scanning documents in computer, preparing resident correspondence, maintaining/inventorying supplies and making bank deposits.
3. Assist with leasing functions including respond to inquiries, provide information, conduct apartment tours, assuring forms/applications are complete and accurate. Assist Property Manager with applicant background checks and welcoming residents to the community.
4. Process HUD forms and rental payments utilizing program software; maintain appropriate records/files for resident leases and rent payments.
5. Assist Manager in resolving resident concerns and complaints; maintain appropriate documentation and assure follow-up with resident.
6. Maintain filing and organization relevant to office functions.
7. Assist Manager in performing apartment inspections and move-ins.
8. Manage calendars, schedule and coordinate meetings and appointments as necessary.
9. Scan invoices and enter data into the voucher system for payment.
10. Manage the property in the absence of the Property Manager for short periods of time.

Qualifications

Job Qualifications

Education, Training, and Licensure/Certification

• High school diploma or equivalent required; additional business courses preferred.
• Associates degree in business administration preferred.

Experience

• Minimum two years' experience in office administration, including record keeping, and bookkeeping.
• Prior experience in affordable housing practices is preferred.

Knowledge Skills and Abilities

• Ability to apply principles of commonsense.
• Ability to read, speak and write the English language with proper use of grammar, diction and style.
• Excellent customer service skills with the ability to communicate courteously, professionally, effectively and tactfully.
• Ability to operate office equipment (copier, scanner, fax & phone system and computer). Strong working knowledge of Microsoft Office Word, PowerPoint, Outlook; basic working knowledge of Excel.
• Ability and willingness to work with families, elderly and/or those who are disabled.
• Basic math skills in addition, subtraction, multiplication, division and percentages.
• Strong organizational skills.
• Ability to maintain confidentiality with personnel and resident information.
• Ability to attain basic knowledge of HUD Multi-family handbook and Section 8 housing within one year of employment.

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