Front Of House Manager

Front of House Manager (Part-Time or Full-Time) — Block House Alma

About Block House

Block House is Mid-Michigan’s eatertainment hub—restaurant + esports + live events—serving families, college crowds, and gamers with scratch food, a welcoming vibe, and big-energy nights (trivia, Smash, watch parties, TCG, and more).

The Role

We’re hiring a Front of House Manager (open to PT or FT) to lead service, coach the team, and make busy nights feel effortless. You’ll run shifts, develop staff, and partner with the kitchen and events team to deliver “wow” service every time.

What You’ll Do

• Lead the floor: key-holder, open/close, table touches, guest recovery, pacing, and vibes.
• Coach people: hire/onboard, schedule smartly, deliver quick coaching and clear standards.
• Run events: weekly trivia, tournaments, and promos—own the run-of-show and guest experience.
• Admin basics: schedule, inventory spot checks, side-work systems, cash handling, and Toast POS reporting.
• Safety & compliance: maintain FOH checklists; uphold food safety and alcohol service rules.
• Cross-team: coordinate with BOH and production for live streams and special events.

You’ll Thrive Here If You…

• Have FOH leadership experience (restaurant/bar preferred).
• Communicate clearly under pressure and keep the tone positive.
• Are comfortable with Toast or similar POS (nice-to-have).
• Can work peak times (evenings/weekends).
• Have (or can obtain in 30–60 days) ServSafe Food Manager and alcohol server training

Compensation & Benefits

• Pay: PT: hourly based on experience; FT: hourly with select benefits (AFLAC plans for workers comp/vision/dental options).
• Perks: food allowance, free gaming, family discounts.
• Future growth: opportunities for promotion to bigger locations and elevated positions within Block House..

Schedule

Variable schedule with nights, weekends, and event coverage (you’ll know big events in advance).

How to Apply

Send a resume or a short note on why you’re a fit to [email protected] (or apply on Indeed). Tell us your availability and whether you prefer PT or FT.

Block House is an equal-opportunity employer. We provide reasonable accommodations throughout the hiring process.

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