Human Resources Coordinator

As a key part of the HR & Finance team, the HR Coordinator ensures efficient, compliant, and compassionate HR practices, supporting staff training and morale efforts. This role fosters an inclusive workplace culture while upholding the highest standards of professionalism. The ideal candidate is reliable detail-oriented, highly organized, and able to thrive in a fast-paced, emotionally complex environment. The Shelter has around 60 year-round employees.

Responsibilities:

HR Administration & Compliance

• Create and maintain accurate and confidential employee records in compliance with federal, state, and local regulations
• Utilize HR/payroll software and Microsoft Office Suite to manage timekeeping, support payroll and benefits processing and prepare compensation-related reports
• Oversee distribution of company property, manage computer and building access during on and off-boarding process
• Identify opportunities to improve HR systems and workflows, while upholding strict confidentiality and ethical standards in all HR practices
• Manage termination processes, including exit documentation, final pay coordination, and benefits termination
• Administer leave programs (FMLA, parental leave, sick leave), track balances, and ensure compliance with labor laws

• Support workplace safety initiatives and OSHA compliance

Recruitment, Hiring & Onboarding

• Post job openings, screen applicants, and coordinate interviews in collaboration with hiring managers
• Conduct reference checks, background screenings, and issue offer letters
• Oversee onboarding logistics, conduct engaging orientations, and manage structured training plans to ensure smooth integration and role readiness for new hires in collaboration with department leads.
• Conduct exit and stay interviews, compile insights to strengthen retention strategies

Employee Relations & Workplace Culture

• Coordinate responses to critical workplace incidents, ensuring timely and appropriate action in collaboration with leadership.
• Serve as a confidential resource for staff concerns, addressing complaints and mediating conflicts professionally in collaboration with leadership
• Promote diversity, equity, and inclusion initiatives, including unconscious bias training and inclusive workplace practices
• Lead or support morale-building initiatives such as Sunshine Committee activities, staff appreciation programs, and wellness events.
• Administer benefits programs, assisting with enrollment and changes, respond to employee inquiries in coordination with healthcare carriers

Training & Performance Management

• Support staff retention through professional development planning, manager coaching, and oversight of annual performance evaluations
• Monitor attendance trends and coordinate disciplinary actions and investigations in alignment with company policy
• Deliver hands-on training sessions on workplace policies and coordinate new hire and annual programs, ensuring completion and certification tracking
• Design and maintain annual training plans aligned with organizational goals and compliance requirements.
• Help to create instructional materials including presentations, videos, and guides

Required Qualifications and Skills:

• Associate or bachelor's degree in human resources, business administration, related degree or relevant experience

• Working understanding of HR principles and employment law (FMLA, ADA, EEOC, wage/hour regulations)
• Proficiency in HRIS platforms, Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), and payroll software (e.g. Paylocity, ADP)
• Ability to use Excel for data analysis (formulas, pivot tables, reporting) to streamline tasks
• Strong communication, organizational, and interpersonal skills
• Handle sensitive information with discretion and integrity
• Be culturally competent, with a commitment to diversion, equity and inclusion
• Able to work within a team and balancing multiple priorities and deadlines
• Demonstrated ability to learn and use essential software tools
• Valid Michigan’s Driver’s license and reliable transportation
• Mature in nature and professional in action
• Detail-oriented self-starter

Preferred Qualifications:

• Bachelor's degree in human resource management
• 1–3 years of HR experience in nonprofit, social services, or unionized environments
• PHR or SHRM-CP certification
• Experience supporting unionized workforces and performance management strategies

Work Environment:

• Occasional travel between shelter sites may be required, within walking distance
• Shelter environment may involve exposure to emotionally intense situations; candidates should be comfortable working in a low-barrier, trauma-informed setting
• Must be able to lift up to 50 lbs occasionally (e.g., moving files or supplies)