Location Coordinator - PTG

Job Description

Job Description

Department: Camps Ops & Admin
Reports to: Location Director
Work schedule: Sunday - Thursday

Job Summary:
The Location Coordinator will provide customer service and administrative assistance that involves overseeing the front desk, office work area, and incoming/outgoing office communication, Team Radiant and next steps at Radiant Church while creating a hospitable office and location culture. Provides administrative support to the Location Director and Location Pastor as directed.

Supervisory Responsibilities:
● None

Faith-based Requirements:
● A personal relationship with Jesus Christ that results in a life lived in obedience to the will of God as described in
the Word of God, evident by spiritual fruit and the desire to grow in the Lord
● Support the works of the ministry of Radiant Church
● Beliefs consistent with Radiant Church’s Statement of Faith
● Willing to become, if not already, a member of Radiant Church within 6 months of employment
● Demonstrate a commitment to handling conflict Biblically, following principles in Matthew 18

Duties/Responsibilities:
● Responsible for the overall Office appearance, activities, organization, equipment and supplies. Including but not
limited to coordinating repairs, ordering and troubleshooting for items such as: phones, wifi, copier, internal
documents, office water, office fridges, mail/packages etc.
● Professionally answer and return phone calls
● Professionally answer the office entrance door
● Oversee, organize, and answer the email website contact submissions
● Hosting guests who are waiting for pastoral appointments
● Recruit, schedule, train and communicate with office volunteers
● Administrative support to Pastoral Care items that include but not limited to Pastor On Call intake, prayer requests,
flowers, meals
● Administratively assist with Be Radiant Class and Team Radiant Application Process including but not limited to
background check processing, pastoral meeting follow up and welcome to Team Radiant Packet.
● Oversee the next step process that includes but not limited to Radiant Central, First Time Guest Process, Salvation
Process, Get Connected inquiries/questions, and Communications Cards
● Administratively assist with Baptism including but not limited to check in, pre service meeting, service baptisms,
sending photos and certificates.
● Responsible for overseeing the coordination of groups, groups coaches, and group leaders at the Location and all
required administrative tasks; as well as working alongside in unity with other Location Coordinators
● Assisting in the counting process for the Location
● Administratively assist with location café inventory
● Administratively assist with special events that take place at the location
● Assisting the Central Bookstore Coordinator with inventory
● Management of monthly credit card monthly expense process
● Maintain customer confidence and protect operations by keeping information confidential
● Support Team Radiant functions, health, onboarding, and events
● Other duties as assigned

Required Skills/Abilities:
● Strong leadership skills with a proven track record
● Strong oral and written communication skills
● Able to adapt under pressure and to quickly and creatively handle problems as they arise with a positive attitude
● Self starter who takes initiative
● Excellent customer service, organizational, and time management skills
● Proficient in meeting task deadlines and project timeline requirements
● Attention to detail with an eye for excellence
● Respond in a timely manner (within 24 hours) to all ministry related inquiries
● Able to delegate tasks
● Mac OS experience preferred but not required
● Valid driver's license required

Education and Experience:
● High school diploma or equivalent and 3-5 years of related work experience
● Associates degree preferred
Physical Requirements:
● Must be able to lift up to 30 pounds
● Must be able to remain standing/sitting for long periods of time
● Must be able to bend and twist at the waist