Project Coordinator

Play On Holdings
Grand Rapids, MI

Job Description

Job Description

At Play On Holdings, we create spaces that bring communities together through play, recreation, and connection. As a regional leader representing trusted brands like Little Tikes Commercial, Waterplay, and HAGS, we design and deliver playgrounds, splash pads, and outdoor spaces that inspire joy and foster inclusion.

We’re a growing, entrepreneurial company seeking a Project Coordinator / Sales Support Specialist to help manage project logistics, coordinate between our sales team and vendors, and ensure an exceptional customer experience from order to installation.

This role is ideal for a detail-oriented, proactive individual who loves organization, communication, and helping a fast-moving team succeed.

What You’ll Do

  • Order Management:
    Coordinate, process, and track orders with Little Tikes Commercial and other vendors. Ensure accuracy, completeness, and timely submission of all documentation.
  • Customer Service Support:
    Manage warranty and replacement part claims; collaborate with vendors and customers to resolve issues efficiently.
  • Sales Support:
    Assist sales representatives with quotes, proposals, installation documents, and project submittals.
  • Project Coordination:
    Support project timelines, monitor order progress, and communicate updates to internal and external stakeholders.
  • Documentation & Organization:
    Maintain accurate digital records for orders, claims, and correspondence. Prepare reports and assist with process improvement initiatives.
  • Cross-Department Collaboration:
    Work closely with sales, marketing, and accounting to ensure a seamless project and customer experience.

What We’re Looking For

  • Strong organizational skills with exceptional attention to detail.
  • Excellent communication skills — written and verbal — with customers, vendors, and teammates.
  • Experience in project coordination, customer service, or inside sales support (construction, manufacturing, or recreation industries a plus).
  • Ability to multitask and prioritize in a fast-paced, deadline-driven environment.
  • Proficiency in Microsoft Office and CRM systems (experience with order management software a plus).
  • A team player with a problem-solving mindset and a positive attitude.

Why Join Play On?

  • Be Part of Something Fun: Help bring parks, playgrounds, and community spaces to life across the Midwest and beyond.
  • Work with Purpose: Every project you touch contributes to creating safe, inclusive spaces for play and connection.
  • Professional Growth: Be part of a growing company where initiative and ownership are rewarded.
  • Supportive Team Culture: Collaborate with passionate, creative professionals who care deeply about their work and one another.
  • Competitive Compensation: Includes salary, 401(k) and PTO

Ready to Join the Play On Team?

If you’re a motivated, detail-oriented professional looking to contribute to a growing company with an inspiring mission — we’d love to hear from you.

Apply today and help us build the spaces where communities play, grow, and connect.

Company Description

Play On Holdings is a leading provider of commercial playground and splash pad equipment within our 3 regions. Our mission is to make a positive impact on the communities we serve by offering everything our clients need to design the ultimate play and recreation spaces.

Company Description

Play On Holdings is a leading provider of commercial playground and splash pad equipment within our 3 regions. Our mission is to make a positive impact on the communities we serve by offering everything our clients need to design the ultimate play and recreation spaces.

Posted 2025-11-06

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