Server - Battle Creek Brewpub

SERVER

Join the team at our beautiful Battle Creek brew pub! We are looking for 2+ years high volume serving experience with alcohol. Weekend availability is a must.

What we offer you

• An innovative, growing company in our industry.
• A strong culture; one that is guided through our Mission, Vision and Values.
• A collaborative, caring, creative and engaging place to work.
• Great Perks.
• An amazing team.

Job summary

Provide friendly and responsive service to create an exceptional dining experience for all guests by ensuring customer satisfaction while demonstrating creativity to produce remarkable results and repeat business.

What you would do

• Lead and act in a manner that is consistent with our Mission, Vision & Values.
• Warmly welcome the guests in your section in a timely fashion and engage guests in conversation.
• Follow the seven steps of service.
• Check customer identification for age verification in accordance with legal standards.
• Know our beer, wine and spirits and be able to accurately describe each item in terms of taste, style and category.
• Make drink & food recommendations and answer any questions about items on both menus.
• Maintain cleanliness at server station.
• Perform opening, running and closing side work.
• Respond promptly and accurately to guest needs and requests.
• Ability to perform host duties, as necessary.
• Know all of the company’s upcoming events and promotions.
• Perform other responsibilities as assigned.

What you offer us

• A passion for engaging with guests and for providing a hospitality-focused environment.
• A desire to be part of high-functioning team.
• The unique ability to perform multiple tasks at once, while still making your guests feel like you are only focusing on them.
• Must be able to work days, nights, weekends, and holidays.
• Possess basic knowledge of dining room service procedures and functions.
• Possess good communication skills and the ability to work well with teammates.
• Possess a sense of urgency.
• Maintain a positive attitude in stressful situations.
• Must be able to work days, nights, weekends, and holidays.

Physical requirements

• Be able to work in a standing position for up to ten (10) hours at a time.
• Be able to reach, bend, stoop and frequently lift thirty (30) pounds.

Desired qualifications

• Have at least 2 years serving experience or experience as a New Holland host.
• Possess basic math skills and have the ability to handle money and operate a cash register.
• Cicerone, and ServeSafe certified, or the ability complete certification within 90 days of employment.

Reports to: General Manager

Our Mission

At New Holland Brewing Company, we are on a mission to enhance the quality of people’s lives.

Our Vision

New Holland Brewing Company’s vision is to create savored moments for the world.

Our Values

We Believe * We Engage

* We Own * We Lead

* We Act with Integrity * We Care

How your job supports the mission

• Provides a welcoming and inviting environment for our guests to have savored moments.
• Presents New Holland products in a consistent and inspiring manner.

Summary of a typical day

• Enthusiastically engage with guests.
• Maintain knowledge of all products and menu items.

New Holland conducts job-related background checks prior to hire to ensure a safe and secure work environment in which current team members, guests, and company assets are protected, while protecting the integrity and confidentiality of information gathered during the evaluation.

Background checks are conducted on the finalist only following the issuance of a contingent offer of employment. At this point in the hiring process, you would be asked to authorize New Holland to conduct the background check. You would be provided with online authorization and disclosure forms that require identifying information, including other names used, Social Security Number and birthdate, current address, and contact information.

Candidates with questions are encouraged to contact the People & Culture team at [email protected].