Outside Sales Representative: Detroit, MI Territory

Job Description

Job Description

JOB SUMMARY:

Grow profitability through the addition of new programs and accounts within a defined geographic territory or automotive division for products and services offered by Steel Technologies, including flat rolled carbon steel, stainless steel, aluminum, valued added parts, and toll processing services. Meet or exceed revenue, profit, and return on working capital targets, as agreed to with management. Collaborate and communicate with your Support Team to ensure excellent customer support. Monitor competitive activities and trends within territory or division and communicate to management.

ASSIGNED TERRITORY:

Must be located in any of the following geographical locations: Detroit, MI

DUTIES AND RESPONSIBILITIES:

1. Grow Business

• Collaborate with GM of Sales to set goals for territory or division growth
• Develop a sales plan and maintain an active customer and top prospect list. Meet regularly with your GM of Sales to review opportunities and strategize how to move them forward
• Understand Steel Technologies strengths and value proposition and effectively communicate that to prospective and existing customers
• Build and maintain strong relationships with customers, using a cadence of in-person meetings and appropriate levels of entertainment as a tool
• Maximize visits -- meet with decision makers, and also sell vertically by meeting with engineers, quality, etc. Network at all customers and at all customer levels to ingrain Steel Tech into the customer’s day-to-day operations and needs
• Prospect new business (in-person) and solicit quotes (in-person) for business that is in alignment with our value proposition
• Respond to quotations in a timely manner using the Company standard quoting format
• Convert quotations into earned business
• Improve profitability and/or grow with existing customers and accounts
• Know the customer’s business and move up the value chain within the customer
• Provide market intelligence to customers and become a trusted partner
• Leverage business and market understanding to drive profitability and growth
• Construct good customer agreements that reduce risk for Steel Tech. Hold customers accountable to the terms of those agreements, including responsibility for obsolete and slow-moving inventory

2. Develop your knowledge of the market and our industry

• Become the subject matter expert for all business available within your territory or division and keep good records in the Customer Relationship Management database (CRM) to communicate information to management
• Develop competitor intel and understand Steel Tech’s value proposition in comparison
• Develop knowledge of end user markets through customer contacts and research
• Engage in your education and development within the Company

3. Collaborate with your Support Team to ensure excellent customer service

• Collaborate with Account Manager based on customer interactions to improve forecast accuracy
• Address escalations with customer, leaning into the deep relationship with the customer to resolve the issue (e.g. sales contract issue, aged inventory, Accounts Receivable collection, etc.)
• Ensure pricing updates are clearly communicated to Support Team in a timely manner

4. Other duties as assigned

KNOWLEDGE, SKILLS AND ABILITIES:

• Ability to work independently
• Sales Professional with knowledge and understanding of sales, sales techniques, relationship building, and strong interpersonal skills
• Ability to work effectively with all levels of management and teammates
• Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of steel and other flat rolled metal products
• Time management and proactive planning required
• Consistent in-person client engagement with timely and strategic outreach
• Ability to prospect and cold call
• Professional accountability, both internal and external
• 60-80% local travel within the territory required. Overnight travel as needed and where appropriate to support the geographic territory.

Reasonable accommodations may be made to those who are able to perform the essential duties of the job.

EDUCATION AND EXPERIENCE:

Prefer a Bachelor’s degree in a related field and one to five years of experience in sales. Formal education may be substituted with experience and training when competency in the position is demonstrated.

WORKING CONDITIONS:

This work is performed in an office setting with minimal to moderate noise due to computers, printers, and people.

Steel Technologies is a safety-sensitive workplace. All employment offers are contingent upon results of a 10-panel drug screening, including marijuana.

Here's what we can offer:

Insurance:

• Affordable plans for medical, dental, vision, and wellbeing on the first day of the month following your start date
• Employer-Paid dental with available Buy-up options
• Free MDLive Telehealth Services through our Medical Plan
• Competitive Wellness Program, providing up to 100% discount on medical premiums
• Employer-Paid Short-Term and Long-Term Disability with Buy-up options
• Supplemental Accident Insurance through Allstate for additional coverage on accidents, cancer, and long-term care
• Employer-Paid Life Insurance
• Teammate Assistance Program (TAP) which offers professional assistance for Counseling, Financial, Legal and Family services

Work-Life Balance:

• Paid Time Off
• 9 Paid Holidays starting day one!
• Bonus Paid Floating Holiday in recognition of the diversity of our team

Financial:

• 401(k) after 60 days of employment + competitive match up to 4.5% after one year
• Pretax Health Savings Account
• Pretax Flexible Spending Account
• Paid bi-weekly
• Quarterly bonus based on company performance

Career Growth:

• Tuition reimbursement is available for job related courses to further your education, with up 100% paid tuition for maintenance-related coursework and certifications
• Skill Development Programs
• Learning Management System
• Promotional Opportunities

Local Perks & Discounts:

• Dress for your day!
• Teammate referral bonus
• Boot and Glasses Allowance after 60 days of employment
• Teammates appreciation activities

Steel Technologies is an equal opportunity employer and considers all qualified applicants without regard to any classification protected by federal, state and/or local law.