Unaccompanied Children HSPRS Intensive Case Manager - SIGN-ON BONUS

MCHS Family of Services
Grand Rapids, MI

I. JOB SUMMARY

The Intensive Case Manager will provide individual, group, and family therapy to youth and their families within the Unaccompanied Children program(s). The Intensive Case Manager will conduct mental health assessments and screen for human trafficking concerns; maintain current and accurate case documentation and provide crisis intervention and support services. **$1,500 sign-on bonus**
LOCATION: Must reside on the West Side of Michigan

II. DUTIES & ESSENTIAL JOB FUNCTIONS

  • Responsible for providing youth with individual therapeutic sessions at least one time per week; providing additional support as clinically necessary.
  • Responsible for ensuring group counseling sessions are provided at least twice weekly; one of which per week is facilitated by the therapist.
  • Work with youth and family members and/or sponsors to establish short term goals and objectives.
  • Provide assistance with the completion of individual service plans and other required assessments within the regulatory time frames as outlined by MCHS and ORR.
  • Develop and implement therapeutic intervention(s) designed to assist the youth with acclimating with life in the United States.
  • Responsible for ensuring that youth are given the support necessary to identify and discuss concerns related to their journey into the United States or life in their home country.
  • Collaborate with other UC program staff to ensure that interventions and supports are established to modify dysfunctional behaviors and assist youth in healing and strengthening their internal resources as well as to learn socially appropriate skills.
  • Conduct screenings and assessments to identify special needs, developmental, medical, and/or mental health concerns as well as criminal history, gang involvement, trauma and/or trafficking related concerns in accordance with mandated ORR timeframes.
  • Conduct and document risk assessment screenings in accordance with mandated ORR timeframes.
  • Provides an array of crisis interventions and supports to clients as necessary.
  • Coordinate with UC program staff members and community resources to address clients’ service needs.
  • Evaluate client and family progress towards goal attainment in accordance with the individual treatment plan and discharge goals.
  • Actively participate in mandatory case reviews and planning meetings, demonstrating ability to present an accurate and concise summary to internal and external treatment team members.
  • Complete all required documentation and reports within specified timeframes.
  • Act in the capacity as the on-call therapist as assigned.
  • All other duties as assigned by the UC Director.

III. Work Environment/ Remote Office Requirements

This position requires the ability to operate both in a professional office environment as well as a remote work capacity. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Remote duties require the ability to procure fast, reliable internet service (15 Mbps minimum download speed required) at the remote office location. Remote workspace must allow for phone and video calls to be made without interruption, the confidentiality of protected health information to be maintained, and equipment stored securely when not in use. Board of Child Care will provide a laptop and cell phone. Employee is responsible for all other remote office equipment and costs.
Travel: Travel is required and will include local as well as out-of-area and overnight travel. Frequent local travel will be required to serve the home communities of youth and families served by the program.
Must be able and willing to travel to other cities by flying on commercial airlines, driving a rental car and/or using other transportation, and stay overnight in hotels.

IV. BASIC COMPETENCIES
Education and Experience:
  • Master’s Degree from an accredited college or university in Social Work or Counseling with 1 year of experience in a human services or social services setting that demonstrates clinical, case management or direct service experience.
  • Bachelor’s Degree from an accredited college or university in the human services field with a minimum of 5 years of experience in a human services or social services setting that demonstrates clinical and/or case management experience.
  • Experience working with diverse populations, including refugee and/or unaccompanied children and adolescents preferred.
  • Ability speak, read and write in both Spanish and English required

V. Special Position Requirements

  • Ability to provide vaccination history or a vaccination waiver from a physician.
  • Proof of valid drivers license and car insurance, as well as the ability to maintain proof of both.
  • Ability to complete and pass the Suitability Clearance through the federal government.
  • Must be able to pass an FBI background check as well as a CA/N check for every state in which they have resided in the last five years.

VI. Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.


VII. Other Information

MCHS is an equal opportunity employer where employment is based upon personal capabilities and qualifications without discrimination because of race, ethnicity, religion, sex, age, marital status, national origin, disability, sexual orientation, veteran status, or any other protected characteristics as established by law. This policy extends to all policies and procedures related to the recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.

Furthermore, this description is a summary of the responsibilities, duties, skills, experience abilities, and qualifications associated with this position. It is not an exhaustive list and may be changed at any time at the discretion of the CEO. Employment is still considered at-will in which MCHS, or the employee may with or without notice, with or without reason terminate employment. MCHS reserves the right to modify job duties or job descriptions at any time.

Posted 2025-12-17

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