Medical Assistant

Job Description

Job Description

Full Job Description

About Pulse Primary Care

At Pulse Primary Care, we are dedicated to delivering high-quality healthcare across multiple locations with a strong focus on comprehensive primary care services. Our clinics provide a supportive environment where healthcare professionals can grow their skills and make meaningful contributions to the health of our communities. We are looking for passionate individuals to join our team and help us provide excellent patient care.

What We Offer to Support You:

• Competitive benefits package to meet your financial, health, and work/life balance needs:
  • 401(k) with employer match
  • Comprehensive health, dental, vision, and life insurance
  • Paid time off and parental leave
  • Flexible spending accounts and disability insurance
  • Optional identity theft protection, home/auto insurance, and pet insurance
• Flexible schedules with no weekend or holiday shifts
• Opportunities for professional development and career advancement
• A collaborative and positive work environment focused on patient-centered care

Position Summary

The Medical Assistant plays a key role in supporting the physicians and healthcare providers at Pulse Primary Care. You will perform both clinical and administrative duties, ensuring that patients receive timely, efficient, and compassionate care. From assisting in medical procedures to managing front office tasks, you will help maintain the smooth operation of our clinics while fostering a welcoming environment for patients.

Key Responsibilities

• Assist healthcare providers with patient care, including exams, procedures, and preventative care services.
• Maintain efficient patient flow by preparing exam rooms, checking patients in, and managing appointment schedules.
• Perform clinical tasks, such as taking patient vitals, administering vaccinations, and processing lab tests under provider supervision.
• Manage front office tasks, including scheduling appointments, handling insurance forms, and answering phone calls when necessary.
• Ensure exam rooms are fully stocked with necessary supplies and equipment, placing orders as needed.
• Act as a liaison between the clinic, outside healthcare facilities, and insurance agencies.
• Stay up to date on clinic protocols and ensure compliance with safety, quality, and regulatory standards.
• Provide cross-coverage for other departments or clinic locations as required.
• Deliver excellent customer service and contribute to an environment focused on patient-centered care.

Qualifications:

• High school diploma or GED required.
• Completion of a certified Medical Assistant program or equivalent training preferred.
• Prior experience in a healthcare setting, especially in a primary care environment, is a plus.
• Current CPR certification or willingness to obtain upon hire.
• Strong attention to detail with excellent organizational skills.
• Proficient in EMR systems and general computer usage.
• Ability to multitask and work in a fast-paced environment.
• Compassionate, empathetic, and strong communication skills with a focus on patient-centered care.
• Bilingual skills (if applicable) are a plus.

Location: 126 College St., Battle Creek, MI 49037

Employment Type: Full-Time/Part-Time

Schedule: Monday to Friday, 8:30 AM - 4:30 PM, no weekends or holidays