Experianced customer service representative/Dispatcher
Job Description
Job Description
Benefits:
- 401(k)
- 401(k) matching
- Company parties
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- Provide fast, friendly customer service to our customers
- Answer incoming calls and emails related to service or billing
- Make outbound calls to book, confirm and follow-up completed appointments.
- Schedule service/estimate appointments in a timely manner
- Other assigned duties as directed by management
- Honesty and integrity
- Able to take direction and quickly learn new processes and services offered by HVAC Comfort
- Able to work well under pressure
- Career-minded, with excellent customer service skills
- Ability to multitask
- Must be able to sit for long periods of time
- Must be able to work varying shifts during peak seasons.
Applicants for positions are subject to a new hire drug screen & background check. We are a Drug-Free Workplace.
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