Operations Clerk

Are you someone who never rests on their laurels, always strives to go above and beyond, and is committed to keeping your PROMISES? Do you appreciate a company culture that is open, fosters work-life balance, and a dynamic team environment? Then Old Dominion is the home for you. We take pride in being the best in the industry, and from our humble beginnings we know that our People and our Family Spirit are the main ingredient in our secret sauce to success. At Old Dominion we are looking for individuals to join the OD Family that will provide innovative solutions and exceed expectations to keep OD the premier transportation solutions provider. Old Dominion Freight Line is currently recruiting for an Operations Clerk to join the OD family Culture. This clerk will successfully provide administrative assistance to the operations department including working with drivers to assign routes and process paperwork, answering telephones to set appointments, trace shipments or route to the appropriate person. Responsibilities: + Answer telephones and emails in a prompt and courteous manner to provide customer service including setting appointments and tracing shipments + Prepare and maintain daily paperwork to move freight including DOT files to ensure confidentiality, accuracy and timeliness + Prepare a variety of documents and reports using AS400 and SAP + Scan documents such as Bill of Ladings and Delivery Receipts into our system + Close city pickups to the dock and generate manifests for the dockworkers + Assist supervisors with assigning drivers to routes and processing drivers' paperwork + Prepare a variety of transportation related documents including dock delivery/drop offs, driver returns, and damage/overage documents + Provide exceptional customer service to internal and external customers Qualifications: + High School Degree or equivalent preferred. + 3 year of office and/or operations experience, preferably in the transportation industry + Experience in using handheld computers/scanners preferred + Experience with AS400 and SAP preferred + Excellent verbal and written communication skills + Detail oriented + Proficient in Microsoft applications, such as Outlook, Word and Excel Working Days: Monday,Tuesday,Wednesday,Thursday,Friday, Working Shift: PM Work Days and Shift are estimates and are subject to change, at any given time, based on job scheduling and/or business levels. Any information listed regarding Days and Shifts shall be considered a guideline of expectations for the specific position at the time of posting. Join the OD Family Today!As a Full Time member of our Family, you and your family are eligible to receive: + Great Health Benefits including a Zero premium medical plan for employee only coverage + Vision & Dental + Short Term & Long Term Disability + Flex Spending Accounts + 401k Retirement plan with company match and additional company annual discretionary match opportunity + Life Insurance + Wellness Program + Tuition Reimbursement for Drivers and Technicians + Training and growth opportunities to build a career + We prioritize our OD family of employees + Ability to advance through our promote from within philosophy + National Career Opportunities Available at our 260+ service centers Old Dominion Freight Line, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, and/or gender expression, sexual orientation, age, disability, pregnancy, genetic information, military status, Vietnam Era and/or veteran status, or any other characteristic protected by applicable law(s). If you have questions regarding this posting or require assistance with the application process, please click here ( for contact information. Welcome to Old Dominion. If you are looking for a new career with the best LTL (Less-than-Truckload) carrier in the industry you've come to the right place. Many companies tout their family atmosphere, but at OD it truly is a reality. We've grown from our humble beginnings of a single truck and one route in 1934 started by Earl and Lillian Congdon to a company of over 23,000 employees. At OD we strive daily to keep the family spirit alive and help the world keep promises.