Director of Tech Ops

The Director of Tech Ops will be a member of the facilitiesnetwork leadership team and has full accountability & ownership of FulfillmentCenter reliability activities. This position is responsible for developing andleading the reliability process in a manner that will have a direct impact onequipment uptime, efficiency, cost management, quality, safety, customersatisfaction, innovation, and ultimate profitability. Key activities for thisposition include developing, owning, and driving maintenance reliabilitypractices that will focus on building a world class reliability system. Thisrole will also develop and implement training strategies to increase skill setsacross our facilities teams.
The Director of Tech Ops will work to enhance ourmaintenance capabilities to deliver improved equipment reliability, decreaseunscheduled repair and maintenance time, and develop strategies to drive lowermaintenance costs

Key Areas of Responsibility:
Develop, implement, and own strategies that will improve current maintenance practices and processes driving better equipment uptime, lower repair costs, and lower material inventory levels/costs
Leverage network and original equipment manufacturer (OEM) subject matter experts to develop reliability efforts through enhanced communication and best practice sharing
Develop, own, and deliver comprehensive maintenance and reliability training to maintenance resources in the NAFC network
Through analytical tools, work with NA Operations Engineering group to identify equipment end of life (EOL) opportunities, required equipment and process upgrades and develop & manage long-term capital investment plans
Analyze equipment downtime data and develop & manage a warranty process that will drive OEM uptime and lower costs
Partner with NAFC local Facilities leadership groups to coordinate maintenance activities in support of driving World Class Maintenance
Own and regularly respond with subject matter expertise to maintenance/equipment related questions, own access to and distribution of OEM technical bulletin updates, and facilitate strong communication with OEM vendors
Work with EAM group to leverage the value of our EAM computerized maintenance management system (CMMS) for tracking work orders, planned/predictive maintenance, spare parts inventory/sharing, MRO management, and maintenance history of equipment
Analyze operational data and equipment performance history to deliver improvements in critical maintenance related metrics / KPI’s
Develop maintenance benchmarking data / KPI’s in order to drive improvements amongst like sites in the NAFC network and other similar corporate entities

Basic Qualifications:
Bachelor’s degree in Engineering (any field),Operations, Business Administration, or a related field from an accrediteduniversity or 2+ years Client experience providing technical support to fieldmaintenance teams
5+ years of experience in the job offered orrelated occupation of Reliability Engineer, Process Engineer, ManufacturingEngineer, or related discipline
Hands-on experience in material handling systems(MHS) installation, operation and maintenance, use of CMMS, & preventiveand predictive maintenance techniques
Familiarity of analytical techniques and ROIanalysis to build complex business cases
Experience teaching, mentoring, hiring, anddeveloping both exempt and non-exempt employees.
Working knowledge of diverse MHS and OEM’s
Experience working with others to implement newsystems and drive initiatives in multiple sites
Experience using MS Excel, MS Project, and MSPower Point

Preferred Qualifications:
Strong working knowledge of Lean/Six Sigmamethodologies and technical program managements experience
MBA, advanced degrees, and/or Black Beltcertification(s)
Proven record of expert communication skills& experience in managing multiple projects at once

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [email protected] or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).