Salesforce Enterprise Architect

Job Description

Job Description

Job Summary:

The Salesforce Enterprise Architect serves as a strategic leader and technical expert aligning the Salesforce platform with enterprise-wide application architecture goals, strategies, and initiatives. This role is also responsible for developing an application technology roadmap that addresses buy-vs-build inflection points, and risk management for all applications in the enterprise portfolio.

EA Responsibilities:

• Provides vision and strategic oversight during product evaluation, solution prototyping, and proof of concept activities.
• Develops enterprise strategy for application design, approves SDLC processes, evaluates application quality, and advises IT leadership on risk.
• Evaluates emerging technology trends, competitive products, and business needs to set direction and roadmap for future application growth or buy-vs-build inflection points.
• Provides senior technical leadership and governance for key projects engaging with Project Office, Technical Control Office, senior IT leadership, and business stakeholders. Provides expert advice on milestones, risks, and quality.
• Mentors the architecture team and technical team leads in achieving business objectives.

Salesforce Responsibilities:

• Architect/design, implement and maintain scalable and performant solutions on the Salesforce platform including integration to other data sources, ensuring alignment with business requirements and Salesforce best practices.
• Align enterprise-wide architecture strategies and initiatives with Salesforce platform capabilities, acting as a bridge between business and technology stakeholders.
• Establish and maintain architecture artifacts, technology roadmaps, solution blueprints, data models, best practices, and integration patterns to support current and future business needs.
• Provide technical leadership and guidance throughout the project lifecycle, including evaluating design options, assessing risks, and resolving architectural challenges.
• Design and implement Salesforce DevOps processes, including CI/CD pipeline configuration and setup, utilizing tools such as Jenkins, Azure DevOps, Copado, and Bitbucket to enable efficient, automated deployments and release management.

Minimum Qualifications:

• Must be an excellent written and verbal communicator with strong interpersonal and analytical skills.
• Ability to work independently and as part of a team.
• Advanced knowledge of information technology concepts, practices, and procedures, including software design patterns, application frameworks, data access architectures, application design, scripting and batch processing, and n-tier architecture.
• Previous experience with large scale application systems.
• Advanced knowledge of current and upcoming technologies.
• Ability to solve complex technical problems using independent judgment.

Salesforce Qualifications:

• Proven experience in solution and technical design/implementation using Salesforce Health Cloud, Sales Cloud, and Service Cloud within the healthcare payer ecosystem.
• Strong understanding of the Salesforce data model, security architecture, sharing visibility, Apex programming, LWC/Aura and automation capabilities (e.g., Flows, Triggers, etc.).
• In-depth knowledge of Salesforce best practices, support mechanisms, salesforce operational procedures, and platform limitations.
• Hands-on experience with real-time and batch integration patterns, including tools such as Informatica PowerCenter, Informatica Intelligent Cloud Services (IICS), and Snowflake.
• Salesforce certifications, such as Application Architect, System Architect, and/or Platform Developer II.
• Familiarity with HIPAA/Salesforce Shield, FedRAMP/Salesforce Government Cloud, BPO (Business Processing Outsourcing) services/OSP Model licensing is a plus.