Medical Assistant

Medical Assistant III

Under the direction of management and physician leadership, performs and oversees functions related to the clinical activities including, but not limited to: maintains patient flow by assisting and promoting the delivery of primary and preventative health care, performs technical procedures, lab protocols and clinically oriented activities under physician/provider direction. The Medical Assistant III will assist management in achieving office efficiencies in accordance with stated policies/procedures to ensure efficient operations with a focus on supporting physicians, clinic staff and management which embodies the "Service First" philosophy to promote customer satisfaction.

Essential Functions

Acts as an assistant to the physician/provider by providing primary healthcare and patient care management.

Collaborates work efforts with the clerical staff to optimize operations and patient flow.

Interacts with outside healthcare facilities and agencies involving patient care and insurance.

Maintains updated competencies, demonstrating ability to speak to leadership and accreditation bodies about process and workflow.

Perform front office duties to provide coverage as needed.

Provide coverage in other departments or locations as needed.

Demonstrates excellent customer services skills and exhibits understanding and promotes the practice of safety, clinical and infection control standards.

Performs and is formally assigned (2) of the additional responsibilities as part of their primary duties, which should be at least 20% or more of dedicated time:

- Primary Care gaps in care identification, outreach, and chart preparation

- Residency clinic role

- High level disinfection

- Designated new hire preceptor

- Role in practice participating in or leading special programs/grants (i.e. CPC Plus, SIM, Vaccine for Child Program, process improvement, service excellence ambassador)

- Care management (PDCMs)

- Qualified language interpreter

- Super User for EPIC or specific competency

- Advanced provider support assisting with complex procedures and/or infusion/chemo scheduling.

- Multi-site/flexible float pool assignment

Qualifications

Required High School Diploma or equivalent

Required Completion of a competency-based accredited MA program, including a clinical rotation, or equivalent experience. Certifications listed below are effective March 1, 2026. Team members may have other certifications and hire dates before March 1, 2026.

1 year of relevant experience 1 year (12 months) medical assistant experience; or completed Corewell Health medical assistant internship and (6) months medical assistant experience; or completed Corwell Health medical assistant apprenticeship program required.

2 years of relevant experience ?2 years of medical assistant experience Preferred

CRT-Basic Life Support (BLS) - AHA American Heart Association 30 Days required Or

CRT-Basic Life Support (BLS) - ARC American Red Cross 30 Days required

CRT-Medical Assistant, Certified (CMA) - AAMA American Association of Medical Assistants 90 Days required Or

CRT-Medical Assistant, Registered (RMA) - AMT American Medical Technologists 90 Days required Or

CRT-Medical Assistant, Certified (NCMA) - NCCT National Center for Competency Testing 90 Days required Or

CRT-Medical Assistant, Certified (CCMA) - NHA National Healthcareer Association 90 Days required Or

CRT-Medical Assistant, Certified (NRCMA) - NAHP National Association for Health Professionals 90 Days required Or

CRT - Medical Assistant, Registered (RMA) - American Registry of Medical Assistants American Registry of Medical Assistants 90 Days required Or

LIC-License Practical Nursing (LPN) - STATE_MI State of Michigan Upon Hire required

Physical Demands

Pallet to Waist (6" from floor) > 5 lbs: Seldom up to 50 lbs

Waist to Waist > 5 lbs: Seldom up to 50 lbs

Waist to Chest (below shoulder) > 5 lbs: Seldom up to 10 lbs

Waist to Overhead > 5 lbs: Seldom up to 5 lbs

Bilateral Carry > 5 lbs: Seldom up to 25 lbs

Unilateral Carry > 5 lbs: Seldom up to 10 lbs

Pushing Force > 5 lbs: Occasionally up to 25 lbs

Pulling Force > 5 lbs: Occasionally up to 20 lbs

Sitting: Seldom

Standing: Frequently

Walking: Frequently

Forward Bend - Standing: Occasionally

Forward Bend - Sitting: Occasionally

Trunk Rotation - Standing: Occasionally

Trunk Rotation - Sitting: Occasionally

Squat: Seldom

Stair Climbing: Seldom

Crawling / Kneeling: Seldom

Reach - Above Shoulder: Seldom

Reach - at Shoulder or Below: Occasionally

Handling: Occasionally

Forceful Grip > 5 lbs: Occasionally

Forceful Pinch > 2 lbs: Occasionally

Finger/Hand Dexterity: Frequently

Visual Acuity [None = No; Seldom = Yes]: Seldom