Upfitter Support Technician

About Harbinger

Harbinger is an American commercial electric vehicle (EV) company on a mission to transform an industry starving for innovation. Harbinger's best-in-class team of EV, battery, and drivetrain experts have pooled their deep experience to bring a first-of-its-kind EV platform to support the growing demand for medium-duty EVs and Hybrids. Harbinger: Familiar Form, Revolutionary Foundation.

The Upfitter Support Technician serves as the on-site representative for Harbinger at upfitter facilities, responsible for managing chassis inventory, conducting pre-upfit inspections, coordinating vehicle flow, and serving as the primary technical liaison between the OEM and upfitter operations. This position ensures proper handling, storage, and condition of chassis vehicles prior to and during the upfitting process.

What You'll Do:

• Maintain accurate real-time inventory records of chassis on-site, including location tracking and status updates
• Monitor and manage chassis storage areas to ensure proper spacing, accessibility, and environmental protection
• Conduct regular inventory audits and reconcile discrepancies between physical counts and system records
• Perform thorough pre-delivery inspections (PDI) on all incoming chassis to identify transport damage, missing components, or manufacturing defects
• Document and photograph any damage or defects using standardized reporting procedures
• Monitor chassis condition during storage period and identify any deterioration or damage
• Ensure all relevant OEM reworks and updates completed prior to upfit release
• Perform chassis maintenance during storage including battery charging/replacement, fluid checks, and preventive service to keep units production-ready
• Execute software updates and ECU re-flashing as required by OEM engineering changes
• Conduct diagnostics using factory scan tools to identify and troubleshoot fault codes, drivability issues, and system malfunctions
• Complete running change installations and retrofit work as directed by OEM engineering
• Coordinate with upfitter maintenance team when chassis requires specialized service or parts
• Keep chassis operational and ready for production flow, minimizing downtime due to technical issues
• Troubleshoot chassis-related issues during the upfitting process
• Document and communicate recurring issues or trends to OEM engineering and quality teams

What You'll Need:

• High school diploma or equivalent required; Associate's degree in automotive technology or related field preferred
• ASE certifications or OEM technical certifications highly desirable
• 3+ years experience in automotive/commercial vehicle repair, dealership service operations, or manufacturing environment
• Previous experience with chassis inspection, vehicle inventory management, or quality control preferred
• Demonstrated hands-on experience with vehicle diagnostics, software programming, and repair procedures
• Knowledge of commercial vehicle systems including electrical, powertrain, chassis, and body builder integration
• Strong understanding of commercial vehicle chassis systems and components
• Ability to read and interpret technical documentation, wiring diagrams, and engineering specifications
• Proficient in vehicle inspection procedures and damage assessment
• Computer proficiency including inventory management systems, Microsoft Office, and database applications
• Hands-on diagnostic and repair capabilities using OEM scan tools, multimeters, and test equipment
• Experience with vehicle software updates, ECU programming, and module calibration procedures a plus
• Competent in mechanical repairs including electrical troubleshooting, component replacement, and system testing
• Knowledge of proper torque specifications, fluid requirements, and OEM service procedures
• Ability to maintain detailed service records

Equal Opportunity

Harbinger is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.

Harbinger is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at [email protected].

Candidate Data Privacy

Harbinger may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Harbinger may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law.

Harbinger may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our HR, legal, and finance teams, and the team(s) with the position(s) for which you are applying; (ii) Harbinger affiliates; and (iii) Harbinger's service providers, including providers of background checks, staffing services, and cloud services.

Harbinger may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.

Please note that we are currently not accepting applications from third party application services. Any unsolicited resumes or candidate profiles submitted in response to our job posting shall be considered the property of Harbinger and are not subject to payment of referral or placement fees if any such candidate is later hired by Harbinger unless you have a signed written agreement in place with us which covers the applicable job posting.