Medical Assistant II

Job Description

Job Description

Description:

Are you looking for a clinical role that actually respects your time? It is time to trade the unpredictable "on-call" life and long shifts for a professional, specialized environment where you can truly focus on patient care.

At the Michigan Institute of Urology (Solaris / Urology Alliance) , we value your clinical expertise and your life outside of work. We are looking for a dedicated Medical Assistant to join our team in a role designed for growth and balance.

• The Dream Schedule: Monday through Friday, 40–42 hours per week. Start times range between 7:00 AM and 8:00 AM, with end times between 5:00 PM and 6:00 PM. No nights, no weekends, and no holidays.
• Open to All Experience Levels: We are willing to take new graduates or Medical Assistants with previous experience. If you have a passion for patient care but no formal urology education, we are willing to train you!
• Growth Opportunities: We offer great opportunities for professional development within our specialized practice.
• Primary Location: 33014 Five Mile Road, Livonia, MI 48154.
• Travel & Reimbursement: This position is based in Livonia, but some travel is involved to other MIU locations to support our clinical team. Mileage is paid for all work-related travel.

As a Medical Assistant II , you will be the clinical heartbeat of our office, ensuring our patients receive top-tier care through:

• Procedure Support: Provide direct assistance during specialized urologic exams and procedures.
• Clinical Excellence: Manage patient rooming, take vitals, and lead new patient work-ups with a professional attitude.
• Clinic Flow: Coordinate with providers to keep the day running smoothly while maintaining a patient-centered focus.

• Passion: A strong interest in the medical field and a genuine desire to specialize in urology.
• Adaptability: A willingness to learn new clinical skills through our comprehensive training.
• Communication: A professional demeanor and the ability to connect with patients and teammates alike.

• Full Health Coverage: Comprehensive Health, Dental, and Vision insurance.
• Secure Your Future: 401(k) Retirement Plan.
• Time to Recharge: Generous Paid Time Off (PTO), Paid Sick Time, and Paid Holidays.

If you are ready to reclaim your weekends and grow your career in a specialized field, we want to hear from you. Apply today to join Michigan’s leading urology practice!

GENERAL SUMMARY

The Medical Assistant II (MA II) supports the delivery of urological services, performs work as required and functions as an effective member of the interdisciplinary team. The Medical Assistant II is tasked to perform routine administrative and clinical tasks to keep the medical offices running smoothly. This position collaborates/work with staff within their practice or other professional disciplines within the affiliated medical groups as needed to achieve effective and efficient patient care delivery and the desired patient outcomes.

ESSENTIAL JOB FUNCTION/COMPETENCIES

Responsibilities include but are not limited to:

• The MA II will perform various administrative and clinical duties under the direction of their assigned direct supervisor.
• The MA II will consistently confer with physicians, nursing, and other staff members to coordinate and schedule appointments of patients.
• Performs additional responsibilities within the office that encompasses at least 50% of their daily time.
• Greets and prepare patients.
• Measures and records vital signs.
• Records patient interview, history, and chief complaint.
• Provides patient education with regards to medications, management of diseases, home treatments and special diets.
• Prepares patients for examinations and performs routing screening tests.
• Assists physicians with exams.
• Preforms phlebotomy and collection of other lab specimens. Performs basic lab tests.
• Performs EKG’s.
• Assists with X-ray and physician therapy procedures.
• Prepares and administers medications with physician authorization.
• Change dressings, applies bandages, removes sutures and other first aid procedures.
• Uses CPR skills when necessary.
• Prepares accurate, legal, and ethical documentation at all times.
• Opens office in the morning and closes in the afternoon.
• Assist in maintaining patient logs for the following: Lab requests, CT scans and other treatment orders for the patients.
• Maintains prescription ledger when needed.
• Ensures the back office has good flow, keeps rooms full and assists with room turnover.
• Performs new patient thorough work-up (x-rays, vitals, new patient packet explanation).
• Adds medical history on all new patients and accurately updates all established patients’ history.
• Performs accurate and complete room set-up for physician.
• Ensures that all patients medication is updated before physician visit.
• Handles set-up for in office surgical procedures.
• Ensures appropriate consent form is completed correctly avoiding the use of too many medical abbreviations within the consent forms.
• Scribe as assigned per physician office flow.
• Prepares for seeing patients the following day, including patient confirmation for next day visit.
• Completes patient medical record requests when necessary.
• Assists in the orientation and training of new personnel.
• Assist with other administrative projects and tasks as needed.
• Ensures proper hand off of responsibilities once their task is completed.
• Meets established attendance criteria and starts work promptly. Punctual and dependable for assigned/confirmed shifts.
• Respects and acknowledges the organizations commitment to cultural diversity, which is expressed through behavior, language and actions.
• Consistently demonstrates good use of time and resources.
• Adherence to HR, & Corporate policies and procedures.
• Ensures that all medical records are accurate and complete for all patients.
• Ensures compliance of healthcare regulations, medical laws and high ethical standards.
• Regularly adheres and supports compliance and accreditation efforts as assigned including, but not limited to OSHA, HIPAA & CMS guidelines for Parts C & D on General Compliance and Fraud, Waste & Abuse.
• Performs other position related duties as assigned.

CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS

• Medical Assistant Certification or Registration preferred.

KNOWLEDGE | SKILLS | ABILITIES

• Must demonstrate excellent organizational skills and the ability to perform well in stressful situations.
• Knowledge in healthcare systems operations such as EMR, Practice Management Solutions.
• Ability to work independently and manage multiple deadlines.
• Project Management.
• Vendor relations (for those MA’s that are required to order office and clinical supplies).
• Database management.
• Strong problem-solving skills
• Skill in using computer programs and applications including Microsoft Office.
• Excellent verbal and written communication skills.
• Delivers exceptional patient service throughout all interactions
• Excellent organizational skills and attention to detail.
• Complies with HIPAA regulations for patient confidentiality.

EDUCATION REQUIREMENTS

Graduate of a Medical Assistant program or equivalent experience (based on State regulation requirements).

EXPERIENCE REQUIREMENTS

6 months experience working within a physician’s office desired. Urology experience desired.

REQUIRED TRAVEL

Minimal travel required

PHYSICAL DEMANDS

Carrying Weight

Frequency

1-25 lbs.

Frequent from 34% to 66%

26-50 lbs.

Occasionally from 2% to 33%

Pushing/Pulling

Frequency

1-25 lbs.

Seldom, up to 2%

100 + lbs.

Seldom, up to 2%

Lifting - Height, Weight

Frequency

Floor to Chest, 1 -25 lbs.

Occasional: from 2% to 33%

Floor to Chest, 26-50 lbs.

Seldom: up to 2%

Floor to Waist, 1-25 lbs.

Occasional: from 2% to 33%

Floor to Waist, 26-50 lbs.

Seldom: up to 2%