Manager on Duty

Now Hiring: Manager on Duty (Full-Time)

Location: Andy’s Ace Hardware – M&M Plaza, Marinette, WI

Schedule: Full-time | Nights and weekends required on a rotating basis

Be a Go-To Leader at Andy’s Ace Hardware

At Andy’s Ace Hardware, we believe in helpful service, strong community ties, and doing the right thing for our customers and team. We’re looking for a hands-on, people-first leader to join us as a Manager on Duty . In this role, you’ll help guide daily store operations, support our team, and ensure every customer leaves with what they need—and a great experience.

If you’re a natural problem-solver with retail leadership experience and a passion for helping others, we’d love to meet you.

What You’ll Do

• Lead daily store operations with a focus on teamwork and customer satisfaction
• Support customers in-store and online, offering helpful solutions and product knowledge
• Supervise and coach team members to meet goals and follow store procedures
• Delegate tasks and maintain high standards for merchandising and store appearance
• Provide real-time feedback and conduct performance evaluations
• Execute merchandising updates and seasonal displays
• Plan and support in-store promotions, events, and community campaigns
• Champion helpful, friendly service—observe and coach team members to deliver it consistently
• Resolve customer concerns quickly and professionally
• Monitor inventory reports to reduce shrink and maintain accurate stock levels
• Promote a safe, clean, and organized store environment
• Conduct safety and fire inspections and take corrective action when needed

What We’re Looking For

• 1+ year of leadership experience in retail or customer service
• Strong communication skills—clear, respectful, and confident
• Ability to lead by example and motivate a team
• Organized, dependable, and solution-oriented
• Comfortable using basic retail systems and tools
• Friendly, approachable, and professional demeanor
• Valid in-state driver’s license with a clean driving record

Physical Requirements

• Ability to stand, walk, reach, bend, and lift up to 40 lbs. intermittently for up to 8 hours shifts.
• Comfortable with physical tasks like stocking, moving displays, and cleaning

Why Join Andy’s Ace Hardware?

• Competitive pay based on experience
• Supportive, team-first environment in a locally owned business
• Employee discount on tools, supplies, and more
• Opportunities to grow and take on more responsibility
• A workplace that values service, tradition, and community

About Andy’s Ace Hardware

Proudly serving the Marinette and Menominee communities for over 15 years, Andy’s Ace Hardware is your neighborhood store for tools, supplies, and trusted advice. Additionally, inside Andy’s we operate S&O Lock Service and Andy’s Action Business Solutions, providing full-service lock service as well as commercial, industrial, and office supplies for both businesses and homeowners. We’re locally owned and committed to helping our customers and our team succeed.

Ready to Apply?

Click “Apply Now” or stop by the store to fill out an application in person.

Be part of something solid—join the Andy’s Ace Hardware team.

We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.