BI Analyst Senior/ Intermediate
- Work with TC's Quality program director, informaticist, and Associate Chief Medical Information Officer (ACMIO) to identify, define, and prioritize assignments and projects.
- Establish a timeline based on the scope of the project and other assigned work priorities
- Work together with Epic, Health Information & Technology Services (HITS) Phoenix and report teams to complete assignments and projects.
- Collaborate with patient care teams on various assignments, projects, and prioritized data requests.
- Create, analyze, and manage complex datasets, benchmark studies, dashboards, compliance audits, ad hoc data pulls, or reports from various systems, or disparate databases.
- Design and maintain appropriate data repositories and reporting tools that will be used to organize, analyze, and report clinical and operational data.
- Learn and understand organ transplant and donation terminology, workflows, and data requirements.
- Translate and prepare complex data into clear visualizations using Tableau or other software.
- Works with external data sources.
- Build models and analyze data to identify health encounter trends and patterns.
- Able to interpret variables, driving factors and conclusions from large data outputs.
- Create and manage data field dictionaries or report logic used to support datasets/databases.
- Support programs or projects that require data or reporting expertise.
- Create tool tips to support use of reports by data requestors.
- Identify opportunities to enhance existing reports and to develop new data information processes and tools.
- Adheres to safe computing and data use policies when obtaining and distributing Transplant data.
- Stores/maintains projects requirements, report code, client communications and supporting project documents within the TC?s SharePoint site and restricted network drive.
- Review code and other's queries to ensure complete and accurate data.
- Identifies and addresses expected and unforeseen data issues to ensure optimal accuracy, analysis, and any resulting business decisions. Includes, working with data owners/stewards to improve quality where possible.
- Share or provide objective data to aid leadership and stakeholders in making data-driven decisions, strategic plans, and managing business operations.
- Effectively communicates and presents all relevant findings to leadership and stakeholders.
- Stores/maintains projects requirements, report code, client communications and supporting project documents within the TC's SharePoint site and restricted network drive.
- A bachelor's degree in health informatics, computer science, statistics, mathematics or related field.
- Experience using data visualization methods such as Tableau.
- Clarity proficiency/ certified with Epic within one year from hire date.
- Exceptional analytical, verbal and written communication, computer, and interpersonal skills.
- Strong presentation skills and a track record of providing effective presentations to leadership.
- Proficient in use of analysis tools for extraction and manipulation of data.
- Ability to interpret clinical data, write reports, and effectively present data and analyses.
- Knowledge of business and management principles related to the work.
- Demonstrated customer focus and the knowledge and skill to identify, meet, and evaluate customer expectations. Broad customer service experience.
- Logical, analytical, and organized with the ability to direct and reprioritize work quickly and efficiently.
- The ability to work in a fast-paced environment under multiple pressures and deadlines.
- 3-5 years working with SQL to write reports and manipulate data. 5 or more years developing reports/dashboards.
- Advanced Microsoft Office skills including Excel, Access and PowerPoint.
- Excellent written and oral communication skills.
- Ability to synthesize large sets of data from multiple, seemingly unrelated sources.
- General understanding of ICD-10 and CPT code sets, Elixhauser Diagnoses, risk modeling (ex. Vizient and PHIS) and MS-DRG and APR-DRG grouping logic.
- Strong analytical skills, with the ability to perform complex analysis, identify gaps and opportunities, and make recommendations based on statistical inferences and document and present to leadership.
- Ability to complete projects on or ahead of schedule with an outcome that meets or exceeds internal customer's expectations with minimal guidance from manager.
- Able to multi-task and work effectively under pressure.
- Understand clinical and financial concepts necessary to manage department information sources.
- Ability to extract internal customer's requirements while assessing if the requested criteria will lead to the expected outcome. This demonstrates an analyst's ability to see the bigger picture and ask relevant, strategic questions.
- Effective presentation of reporting and analytic results using a variety of tools to all levels of staff and management.
- Detail-oriented with passion to understand data to ensure accuracy.
- Self-motivated and resourceful, with a demonstrated ability to think and work independently.
- High level of integrity as demonstrated by 1) ability to maintain confidentiality as appropriate, 2) adherence to policies, procedures, rules, and regulations, 3) professional behavior in the workplace interactions/relationships, and 4) strong work ethic and pursuit of excellence in all assignments completed.
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