Assistant Cafe Manager

Job Description

Job Description

Sweetwaters Coffee & Tea is a strong, growing coffeehouse brand founded over 30 years ago in Ann Arbor, Michigan. We are a woman owed and led company focused on providing globally inspired beverages & an excellent guest experience. With over 35 locations open, Sweetwaters continues to grow across the nation and we are looking for strong, smart leaders to expand with us.

Check out more about us here: Love Your Day The Wei & Jay Show: St. Matcha Day

This Sweetwaters is located inside of the busy University of Michigan Student Union.

The Evening Assistant Manager is a preferably a full-time 40+ hours/week role (4:00 PM–12:15 AM, 5 days a week, with either Saturday or Sunday availability). A minimum of 25-40 hours is required.

Our Purpose: To bring people enjoyment through creative, extraordinary & attainable luxuries within our cafes.

We are driven to:

• Communicate to build strong relationships.
• Create a contagiously fun environment for staff & guests.
• Be passionate about seriously great drinks, foods & service.
• Pursue profits as a measure of success & path for growth.

Position Description:

The Assistant General Manager will assist the General Manager in overseeing the operations, management, and attaining sales goals of a corporate Sweetwaters Coffee & Tea. This is an entry level leadership opportunity. Strong candidates will be looking for personal career growth in the exciting category of specialty coffee and tea.

Responsibilities:

• Build sales through excellent product execution, guest service, and team management.
• Assists in managing and training the team to attain sales goals.
• Assists in the managing daily operations, guest service, training, product quality, merchandising, cleanliness, and food safety.
• Maintain Sweetwaters brand standards.
• Supports GM in reviewing, preparing, and submitting orders, inventory, scheduling, and payroll.
• Supports GM in marketing events.

Requirements:

• Excellent communication skills, both verbal and written.
• Enjoys working with people, able to multi-task, and enjoys working in a busy, fast-paced environment.
• Strong guest service skills, friendly, accurate, and efficient.
• Passionate about preparing excellent beverages, pastries, desserts, and savory foods.
• Strong work ethic, driven, and detail oriented.
• Fun attitude about work and life, loves to laugh, and desires to create a positive team environment.
• Flexible availability with a minimum of 30 hours/week.
• Must be available nights and weekends.

Required education:

• High school or equivalent.
• Able to use Microsoft Office Word and Excel.

Required experience & certifications:

• 2 years of supervisory or shift lead experience
• ServSafe certified preferred

Advancement Opportunities:

• General Management training for qualified candidates
• Positions available in franchise division for qualified candidates

Salary & Benefits

• The salary range for this position is $45,000 - $47,000 annually (40 hour/week).
• Paid time off.
• Health, vision & dental insurance options.
• Retirement match after two years.
• Parking pass to a UM lot (five minute walking distance); convenient bus route access as well.
• Opportunity for professional and financial advancement in our growing company.
• Brewed coffees, teas, and Cold Brew coffee are a perk during shifts!