Mortgage Loan Officer

Mercantile Bank
Grand Rapids, MI

Job Description

Job Description

Join Mercantile Bank as a Mortgage Loan Officer and take your career in Mortgage Lending to the next level. You will have the opportunity to directly influence your community and customers' lives by helping them secure their dream homes. Our competitive commission-based pay structure rewards your hard work and dedication, ensuring that your efforts are acknowledged and compensated.

Core Responsibilities:

  • Build strong and lasting relationships in your market
  • Own your customer experience by leading the mortgage loan process from beginning to end, while receiving support that is tailored to your needs
  • Offer great products that meet and exceed your customer's expectations and work with an amazing team to close loans in an average of 23 days

Why Mercantile Bank?

Mercantile Bank was founded by entrepreneurs who believed building strong relationships and communities is accomplished through collaboration and innovation. It's more than being a financial institution, it's being a trusted ally and community partner. As Michigan's largest community bank, our roots are deeply embedded in the diverse communities we serve. Our commitment to our customers and community is at the core of all we do.

As an employee of Mercantile Bank, you will receive competitive compensation, bonus opportunities, and best-in-class benefit options. With a minimum of 3 weeks' vacation, sick time, 11 paid holidays, generous 401k match of 5%, company paid life insurance, tuition reimbursement, IVF and adoption assistance, zero-interest loans for fitness equipment and business attire, discounted bank services, employee stock purchase plan, 529 savings plans, health savings accounts, flexible spending accounts, legal protection, exceptional training and development opportunities, and encouragement to connect with community through volunteer opportunities.

A Look into Your Day

As a Mortgage Loan Officer at Mercantile Bank, you hold a vital revenue-generating position that directly influences our bank's income while fulfilling the "American dream" of homeownership for your clients. Your high professional standards will represent our brand in the community, allowing you to build invaluable relationships and generate stable referral sources. You'll connect with customers to understand their personal goals and align them with our diverse mortgage products and services. As part of a dedicated team that prioritizes integrity and excellence, you'll lead a seamless lending process, originating mortgage applications, conducting interviews, and ensuring accurate file management.

Your collaboration with our Retail, Commercial, and Treasury teams will enhance customer value through additional services, while our localized management provides the support needed to respond to market trends effectively. Experience the satisfaction that comes from watching your hard work translate into success-both for your customers and in your paycheck!

What We're Looking For

To thrive as a Mortgage Lender at Mercantile Bank, several key skills and qualifications are essential. Strong sales acumen paired with the ability to build lasting relationships will set you apart in this customer-centric role. A comprehensive understanding of the local market will further enhance your ability to connect with clients and meet their unique needs effectively, positioning you as a trusted advisor in their home-buying journey.

Requirements:

  • Bachelor's degree or four years of sales experience, particularly in banking or lending
  • Two years of experience in the mortgage lending industry, demonstrating a strong track record of mortgage sales with a monthly volume of 4-5 closed units totaling around $750,000
  • Registered and licensed in the Nationwide Mortgage Licensing System and Registry (NMLS)

Job Posted by ApplicantPro
Posted 2026-07-04

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