Field Service Representative - Full Time

Brief Description

What Matters at Magid ? YOU do!

"The number one key to growth is having good people and that’s what has driven us at every stage of the game." - Greg Cohen, CEO

At Magid, we’re not just passionate about safety - we’re passionate about people. As a family-owned leader in safety solutions, we believe our success starts with great people. We’ve built an innovative and collaborative environment where diversity is celebrated, ideas are valued, and personal and professional growth never stops. We're looking for dependable, customer-focused individuals who enjoy working independently and making a real impact.

As a Field Service Representative (FSR) , you'll help ensure employees have the safety equipment they need by keeping our customer vending machines stocked, organized, and running smoothly.

Why You'll Love This Role

• Flexible weekday schedule that works around your life
• Independent work with minimal supervision
• Great opportunity for supplemental income
• Paid training
• Opportunities to grow with Magid
• Be part of a company that truly values its people

What You'll Do

• Restock PPE vending machines with safety products such as gloves, safety glasses, and other equipment
• Monitor inventory levels and keep products organized
• Perform basic vending machine maintenance and replace simple parts when needed
• Transport inventory between storage areas and vending machines
• Build positive relationships with customer contacts while providing excellent service

Schedule

This full-time position supports two customer locations in Lansing, MI and Tecumseh, MI.

The typical schedule is 40 hours per week, working at least five days per week, including one weekend day. Daily work is completed during each customer's operating hours and typically consists of 8-hour shifts.

Work Environment

This role services 10 PPE vending machines across two automotive manufacturing facilities (4 in Lansing and 6 in Tecumseh).

What We're Looking For

You'll be successful in this role if you are:

• Walking throughout large production facilities and between multiple production lines
• Working in an active automotive manufacturing environment
• Managing inventory and servicing multiple vending machines independently
• Following customer-specific safety protocols and wearing required personal protective equipment (PPE)
• Providing excellent customer service while building strong relationships with customer contact

Requirements

• Valid driver's license, and satisfactory Motor Vehicle Report (MVR)
• Personal smartphone
• Basic computer skills
• Ability to lift up to 50 pounds
• Ability to work in manufacturing environments that may be noisy or have varying temperatures
• Flexibility to provide on-call support for emergency maintenance and repairs.
• Must have a reliable vehicle and be willing to travel regularly between customer locations.

Magid offers a variety of benefits to our FSR team members including:

• Bonus plan
• Potential for Company provided Profit Sharing
• Participation in Magid Paid Time Off (PTO) Policy

Join Magid and help keep workplaces safe - one customer, one machine, and one stocked shelf at a time.

Summary

Magid Glove & Safety is a leading manufacturer, distributor, and importer of hand protection and safety products, e.g. Work gloves, fall protection, reusable and disposable respirators. We are an innovative, growing, and privately held business, that has been delivering safety solutions to thousands of companies since 1946.

Magid is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training, geographic location, additional qualifications such as licensure or certifications, market factors, and responsibilities.