Server Assistant

Job Description

Job Description

Boston's Pizza & Sports Bar

• Boston’s is a full service restaurant specializing in scratch made pizzas, craft cocktails, and local beers.
• We have a family-friendly restaurant and a lively sports bar, plus a patio!
• Boston’s is the place for every occasion with our approachable atmosphere, craveable menu and fun & seamless service.
• We have a fun, friendly atmosphere and an enthusiastic crew. We are passionate about providing Guests with the best experience possible.
• We take food seriously yet have fun preparing and serving it. Our company has a bright and exciting future, we are committed to your growth and development as part of the Team.

Server Assistant Job Summary

• The Service Assistant is responsible for cleaning and resetting of the tables in the dining room, assisting the servers in attending to Guests needs in a prompt, efficient and above all, friendly and courteous manner according to Boston Pizza Restaurant & Sports Bar specifications and practices. The Service Assistant will help ensure that the restaurant is clean and organized at all times.

Responsibilities

• May be required to assist in the training and development of new team members. Cooperation, communication and team work are essential traits for our team.
• Maintains a professional image and proper uniform standards while performing job related tasks.
• Guest contact and high visibility in the dining room are important to ensuring a great dining experience.
• Enquires periodically and timely about the Guest dining experience in a sincere manner. When necessary, involving a manager immediately if and when a negative Guest experience is identified.
• Responsible for thanking each and every Guest for the patronage in a sincere manner. Have a working knowledge of our menu and food products as a resource for the Guest.
• The health and safety of our Guests is a priority. Cleanliness of the inside and outside of the restaurant must be adhered to in accordance with Boston’s and local health department expectations.
• Proper practices must be in place to ensure food safety. Controlling time and temperature throughout the flow of food, practicing good personal hygiene and preventing cross-contamination.
• Proper checklists and cleaning schedules are followed to ensure a clean and safe dining environment.
• Proper cleanliness and organization of the restaurant with emphasis on the dining room, service stations, entrance ways, restrooms and the bar area.

Qualifications

• Successful completion of hourly position validations, including reading training materials and watching videos.
• Responsible alcohol certification within 60 days of employment.
• Must be 18 years old to serve alcohol or as state regulations dictate.
• Excellent Guest service skills required
• Ability to work in a fast paced environment
• Team oriented, adaptable, dependable, and strong work ethic
• Ability to communicate effectively with Guests and team members
• Ability to work nights, weekends and holidays

Benefits/Perks

• Family Medical Leave
• Meal Discounts
• Opportunity for Advancement
• Full Time: Health Insurance, Paid Time Off

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