Material Handler II

Overview:

TekWissen Group is a workforce management provider throughout the USA and many other countries worldwide. The job opportunity is for one of our clients specializing in biotechnology product development services. Our client is dedicated to supplying laboratory equipment, chemicals, supplies, and services essential in healthcare, scientific research, safety, and education. As the global leader in serving the field of science, our client boasts an annual revenue of around $40 billion with a mission to empower customers to make the world healthier, cleaner, and safer. Our client's global team is committed to delivering an unparalleled blend of cutting-edge technologies, convenient procurement options, and pharmaceutical services under their industry-leading brands.

Position: Material Handler II

Location: Ann Arbor, MI, 48109

Duration: 3 Months (Will be converted to FTE after 90 days based on performance)

Job Type: Temporary Assignment

Work Type: Onsite

Shift Timings: Monday to Friday 07:30 AM to 04:00 PM

Job Description:

• Our client provides a single source for coordinated lab service, support and supply management.
• Our customized service offerings and world-class service experts have the flexibility and experience to uniquely address our customer's laboratory's business needs.
• The position is focused primarily on the support services within our core offerings of order entry, order management, operating customer procurement systems, stockroom services, material handling, shipping/receiving, chemical tracking, and glass-wash operations.
• Perform laboratory services such as glassware collection/cleaning, biological waste collection/sterilization.
• Delivers direct shipment orders to end users/ performs deliveries as required.
• Promotes personal growth and development by staying abreast of new policies and improvements without the presence of site trainer and management team.
• Listens to customer concerns, diffuses dissatisfaction, and quickly identifies course of action with a goal of first call resolution within established turnaround times.
• Embraces Practical Process Improvement (PPI) methodologies.
• Represents the client at all times throughout customer locations, professionally and positively.
• Performs other duties as assigned by management.

Required Skills:

• High school diploma or equivalent required.
• 1-2 years of equivalent experience required ( material handling experience, Prior lab experience working around a lab)

• Lab environment experience

• Glass washing background

• Must be able to lift, push and pull 30-40 pounds consistently; may be required to lift 50 lbs.

• Extensive walking may be required.

• Proven customer service skills

• Detail oriented, problem solver, promotes team environment

• Demonstrated verbal, written and presentation skills

Knowledge, Skills, Abilities

• Basic Computer understanding
• Must be able to read, write and speak English fluently.
• Displays a high level of confidentiality for both customer and the client!
• Must possess a strong desire to serve the customer, and the interpersonal skills to take care of various levels of personnel at the customer site.
• Must possess strong communication skills and customer focus to deliver excellent customer service including maintaining a professional appearance at all times.
• Must possess strong analytical skills to reconcile various reports to ensure customer requirements are met.
• Must possess the organizational skills to multi-task and meet deadlines as needed.
• Must be able to use a computer and possess intermediate skills in Microsoft Office suite of software.
• Works primarily at customer locations, in office environment to include cubicles and/or in and around shipping/receiving docks, stock rooms, storage locations and laboratory environments. May be required to work independently at customer location.

Preferred Skills:

• Experience in laboratory setting or services preferred

• Pallet Jack Experience

• Computer/software skills (i.e. Outlook, Excel, Word, PowerPoint- Basic Skills)

TekWissen Group is an equal opportunity employer supporting workforce diversity.