Residential Property Administrator

About Bedrock

Bedrock is an award-winning real estate developer focused on comprehensive city building initiatives in Detroit and Cleveland. Its work includes creating iconic cityscapes rehabilitating historic properties and making space for the communityall with the philosophy to operate for more than profit.

Since 2011 Bedrock has invested and committed more than $7.5 billion to develop and restore more than 140 properties totaling over 21 million square feet of office retail residential hospitality industrial data centers and 2024 Bedrock was named one of the worlds Most Innovative Companies by Fast Company.

For additional information about Bedrock please visit or connect with us on Facebook Instagram LinkedIn and X.

Position Summary

The Residential Property Administrator supports the efficient management of residential properties by handling administrative duties resident relations maintenance coordination and additional operational support for their assigned Property Management team. This position reports to a Residential Property Manager and will work along side the teams Residential Assistant Property Manager.

Essential Functions

• Maintain confidentiality while relaying information to the Property Manager.

• Prepare reports presentations correspondence and related documents.

• Serve as a liaison to tenants/residents ensuring quality service and satisfaction.

• Coordinate tenant/resident relations including move-ins move-outs and communication of building updates.

• Maintain and organize shared electronic files tenant/vendor records and contact lists.

• Assist with service contract coordination and purchase order preparation.

• Manage and monitor work order requests logs and reports.

• Oversee environmental services engineering and on-site security as needed.

• Create and manage rent letters reconciliations and invoices for tenants/residents.

• Schedule meetings reserve conference rooms and coordinate conference calls.

• Coordinate loading dock access and issue tenant/vendor badges.

• Monitor and order supplies and snacks.

• Ensure certificates of insurance are current and on file for all tenants and vendors.

• Schedule and oversee environmental services and engineering support and coverage.

• Perform other duties as assigned.

Position Qualifications

• Strong organizational skills with attention to detail.

• Effective multitasking and time management abilities.

• Maintains confidentiality with integrity and discretion.

• Strong written and verbal communication skills.

• Ability to handle basic problem-solving within established guidelines.

• Interpersonal skills for resolving conflict and building relationships.

• Working knowledge of property management practices is a plus.

Position Requirements

• Minimum of 1 year of relevant work experience required.

• At least 1 year of administrative experience is required.

• High school diploma or GED is required; Associates or Bachelors degree preferred.

• Prior technical experience or real estate knowledge is preferred.

Key Competencies

• Communication: Conveys ideas clearly; adapts messaging to audience; listens actively; fosters collaboration and trust.

• Planning & Organization: Prioritizes tasks effectively; manages time and resources; adapts to shifting priorities; executes with attention to detail.

• Problem Solving : Analyzes and resolves issues using critical thinking; remains adaptable and solution-focused; escalates when appropriate.

• Living Our Culture & Ethics: Acts with integrity; promotes inclusivity and accountability; aligns actions with organizational values; upholds compliance.

• Technical Skills: Applies relevant technical and industry knowledge; seeks ongoing development; contributes to team success through innovation and expertise.

Work Environment

Bedrock is an in-person five-day-a-week workplace. All team members are expected to work on site Monday through Friday during standard business hours unless otherwise specified by their role or designated shift. Some roles may have flexibility to work remotely on Fridays based on the nature of the work and business needs. This flexibility is granted at the discretion of the Company and may be adjusted at any time.

Disclaimer

This job description should not be construed as an exhaustive list of duties and responsibilities performed by persons assigned to this classification. It is not intended to limit or in any way modify the right of any supervisor or manager to assign direct and control the work of employees under his/her supervision. All principal duties and responsibilities of this position are essential functions of the position. Job descriptions are reviewed on a regular basis and may be revised at any time. Revisions will be communicated to employees within the classification. This job description does not constitute a contract of employment; therefore the company may exercise its employment-at-will rights at any time.

Bedrock is an equal-opportunity employer.

Required Experience:

Unclear Seniority