Retail Supervisor - Part Time (Great Lakes)
YOUR MISSION
- Provide consistently high standards of customer experience within the Store in accordance with PUMA's Brand Values and service standards,
- Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service,
- Responsible for payroll control to maintain a highly profitable location while providing the highest levels of service to customers,
- Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager,
- Responsible for handling and processing incoming and outgoing merchandise,
- Required to comply with all Policies & Procedures, operational core competencies and key accountabilities,
- Responsible for maintaining a safe, healthy and compliant working and shopping environment,
- Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.
- 1 - 2 years' experience in a customer service-oriented retail environment,
- Demonstrated ability to reason through complex issues,
- Strong team player,
- Excellent communication skills,
- Ability to learn quickly,
- Computer skills, basic know-how about MS Office programs, and retail software,
- The ability to constantly walk and move about is required. Use of the following senses is critical to this position: speaking, hearing, near and far acuity, depth perception, and field of vision. Ability to lift/carry, push/pull up to 30 pounds regularly.
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