Director of services

SUMMARY

The Director of Camp Services is a critical leadership role responsible for the comprehensive management of Camp Ozanam and Camp Stapleton, overseeing year-round operations, camp programming, staff development, enrollment, marketing, camp rentals, and compliance with local, state, and national camp rules and standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Exemplify the elements of SVdP: Spirituality, Friendship and Service in all phases of work
• Advance the mission, goals, and objectives in all applicable strategic plans
• Support / Live / Adhere to the “Rule” and teachings set forth by Frederic Ozanam
• Effectively communicate to SVdPD staff any new, changed, or eliminated, process, procedure, program, or resolution
• Ability to work well with others

Strategic Leadership and Operations Management

• Provide overall strategic direction for camp operations, including year-round planning and summer programming
• Manage a team of 25+ staff members, including year-round and seasonal employees
• Facilitate monthly Camp Committee meetings and provide regular organizational updates to the CEO
• Develop and maintain relationships with donors, Vincentian Conferences, partner organizations, families, and community stakeholders

Staff Recruitment and Development

• Lead comprehensive staff recruitment efforts, including:
  • International and domestic staff recruitment
  • Marketing outreach to colleges, schools, and community organizations
  • Conducting interviews, background checks, and contingent job offers to year-round and seasonal staff
• Coordinate staff training and orientation, ensuring compliance with American Camp Association (ACA) and state training standards
• Conduct annual performance reviews and staff evaluations
• Manage 2 year-round direct reports and an additional 5 summer seasonal direct-reports

Enrollment and Family Engagement

• Oversee camper recruitment and enrollment process
• Coordinate enrollment gatherings with Vincentian partners
• Manage communication with camper families through newsletters, surveys, and special events
• Develop and implement family engagement strategies, including holiday events and family support programs

Compliance and Licensing

• Ensure full compliance with:
  • State licensing requirements
  • American Camp Association (ACA) standards
  • Summer Food Service Program (SFSP) regulations
  • Health department guidelines
• Maintain comprehensive documentation for local, state, and ACA inspections
• Complete required reports and maintain up-to-date licensing documentation

Financial Management

• Develop and manage annual camp budget
• Prepare monthly financial reports for review by CEO
• Manage credit card expenses and financial reporting
• Track and report volunteer hours
• Coordinate with Development Director on grant submissions and reporting
• Develop restricted project and capital investment plans

Marketing and Fundraising

• Develop annual marketing strategy
• Manage social media presence and newsletter content
• Create annual camp theme and recruitment materials
• Support fundraising efforts through grant writing, donor communication, and special events

Program Development

• Design and implement camp programming
• Support the development of camp curriculum and activity plans
• Coordinate special events like Camp Work Day, Vincentian Day, and Christmas Party

Summer Operations

• Oversee daily camp operations during summer programming
• Manage camper check-in and check-out processes
• Coordinate transportation and ensure camper safety
• Conduct daily leadership team meetings
• Manage meal planning and food service operations

Facilities and Infrastructure Oversight

• Manage two camp locations: Camp Ozanam and Camp Stapleton
• Develop and maintain a comprehensive capital and major maintenance planning document
• Oversee annual maintenance and safety inspections
• Work closely with maintenance team to:
  • Prioritize capital investments
  • Develop annual maintenance budgets
  • Plan facility upgrades and renovations
• Ensure compliance with all safety and accessibility standards
• Manage camp-related technology systems

Rental Operations

• Manage year-round rental program for various groups, including:
  • Schools
  • Sports teams
  • Youth groups
  • Wedding parties
• Develop and update rental vendor booklets
• Negotiate and prepare annual rental contracts
• Coordinate with maintenance team to ensure facilities are rental-ready
• Manage rental revenue recognition and financial tracking
• Prepare facilities for incoming rental groups, ensuring cleanliness and proper setup

Environmental and Safety Considerations

• Implement and maintain comprehensive safety protocols
• Ensure proper maintenance of emergency response equipment
• Coordinate with local emergency response agencies

QUALIFICATIONS

• Strong leadership and team management skills
• Excellent communication and interpersonal abilities
• Proficiency in camp management software and digital communication tools
• Understanding of youth development principles
• Commitment to the Vincentian mission and service-oriented programming

EDUCATION and/or EXPERIENCE

• Bachelor’s degree in Education, Social Work, Nonprofit Management, or related field
• Minimum three years of management experience, preferably in a camp setting
• Minimum five years of experience working with children

For any questions, please contact Gabby Hornak at [email protected].