IT Cloud and System Administrator

Position Summary

The IT Cloud and Systems Administrator will be responsible for the design, implementation, and maintenance of DMP’s IT systems. This role requires a highly skilled professional with extensive experience in managing complex, hybrid IT environments across 2 locations. The ideal candidate will be a disciplined, proactive problem-solver with a strong background in systems administration, network management, security and transitioning data and/or servers to new locations.

Main Duties and Responsibilities

Server & Network Administration

• Perform server administration tasks, including user/group/LDAP administration, security permissions, group policies, print services, research event log warnings and errors, and resource monitoring, ensuring system architecture components work together seamlessly
• Analyze and monitor datacenter performance, health, and utilization with software management tools and respond to hardware issues as they arise; determine specifications, install, deploy, test, and maintain new servers and virtual machines as needed
• Maintain internal infrastructure requirements including laptop and desktop computers, servers, routers, switches, firewalls, printers, security, support internet, intranet, LANs, WANs, and network segments
• Configure and maintain LAN/WAN, firewalls, VPNs, and switches.
• Ensure secure and reliable FTP data transfers from international partners
• Design, install, configure, and maintain computers, servers, networks, and related infrastructure
• Monitor systems performance and ensure reliability and availability
• Troubleshoot and resolve hardware, software, and network issues
• Perform regular system backups and recovery procedures and audits
• Develop and maintain documentation for systems and processes
• Deploy scalable processing frameworks using cloud or software-defined hardware, or server-less approaches where applicable
• Work closely with Software Engineers to develop automated deployment strategies for seamless, well-tested and reliable processing pipelines
• Stay current with IT industry trends and emerging technologies
• Recommend and implement best practices for achieving high reliability, scalability and cost optimization

Database and Security Administration

• Support PostgreSQL databases and remote access systems.
• Implement and manage robust security measures to protect network infrastructure, servers, databases, and cloud environments.
• Conduct regular vulnerability assessments, penetration testing, and security audits to identify and mitigate risks.
• Monitor security logs and alerts to proactively detect and respond to threats, intrusions, and anomalies.
• Ensure compliance with industry standards and regulations such as ISO 27001, NIST, and GDPR where applicable.
• Manage firewalls, antivirus software, endpoint protection, and intrusion detection/prevention systems (IDS/IPS).
• Develop and enforce security policies, access controls, and user authentication protocols.
• Coordinate incident response efforts and maintain documentation of security events and resolutions.
• Stay current with emerging cybersecurity threats and recommend best practices for risk mitigation.
• Collaborate with internal teams to ensure secure software development and deployment practices.
• Provide training and guidance to staff on security awareness and safe computing practices.

Team Collaboration and Support

• Work closely with a small IT team (3 staff members) to support daily operations.
• Provide Tier 2/3 support for escalated issues.
• Document systems, procedures, and configurations.

Skills, Qualifications, and Competencies

Required Skills

• Bachelor’s degree in Computer Science, IT, MIS or related field with a Computer/Software Engineering focus.
• A minimum of 5 years of professional experience in system administration of cloud and on-premises infrastructure based IT services
• Proficiency in Windows and Linux operating systems
• Strong knowledge of network protocols and services (e.g., TCP/IP, DNS, DHCP, VPNs, firewalls).
• Experience with virtualization and container technologies (e.g., VMware, Kubernetes, Docker)
• Hands-on experience with at least one of the major cloud platforms (e.g., AWS, OCI, Azure, GCP)
• Network troubleshooting and performance tuning.
• Proven incident response and security hardening experience
• Compliance awareness (e.g., ISO 27001, NIST, GDPR)
• Excellent troubleshooting, problem-solving and analytical skills
• Familiarity with PostgreSQL and remote access tools.
• Strong communication and interpersonal skills

Preferred Skills

• Certifications: MCSE, RHCE, CCNA or similar
• Experience with DevOps tools (Jenkins, Bitbucket, Docker, Kubernetes).
• Scripting in Python or Bash.
• Experience with geospatial data or lidar processing is a plus.

Work Environment

• On-site presence required at our Livonia, MI office.
• Fast-paced office environment with multiple priorities and competing demands
• Regular office hours with some requirements for additional work during busy times.
• May work for long periods reviewing data on computer
• Occasional 15-20% travel to office in California

Assets

• Experience with test driven DevOps
• Experience with continuous integration environments
• Experience with configuration management & ALM systems such as Atlassian, Jenkins, Bitbucket, and Polarian is a plus
• Moving servers and/or data to across servers a plus
• Coding using python
• Domain knowledge of Geospatial subject domain

Disclaimer

This job description is not designed to be a complete list of all activities required to be successful in the above position. DMP NA retains the right to change or assign other activities to this position.