Insurance Customer Service Representative

Allstate Insurance
Rochester, MI

Join a well-established insurance agency with over 20 years of success and stability! We’re a busy, high-performing team with locations in Clawson and Rochester , seeking a motivated and experienced insurance professional to join our growing team.

Position Overview:
This is a long-term opportunity for someone who is passionate about delivering exceptional customer service and building lasting client relationships. You will play a key role in servicing existing clients, reviewing policy renewals, and policy changes.

Key Responsibilities:

  • Deliver outstanding, professional customer service
  • Review and process policy renewals
  • Make policy changes and provide recommendations
  • Maintain and grow strong client relationships

Qualifications:

  • Active MI Property & Casualty License
  • Previous insurance experience
  • Excellent customer service and communication skills
  • Ability and confidence in recommending coverage options
  • Proficient with computers and agency management systems
  • Organized, dependable, and team-oriented
  • Strong work ethic and attention to detail

Requirements

Must have an active MI Property and Casualty license

Benefits

Salary based on experience

Competitive salary plus yearly bonus

Posted 2025-09-18

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