BDC Representative

Job Description

Job Description

Join Serra CDJR Lake Orion as a BDC Representative and become an essential part of our dynamic team. In this role, you will drive customer engagement and support our sales team by managing inbound and outbound communications with prospective and current customers. We offer a competitive base pay of $750.00 per week, paid weekly, with attractive monthly bonuses based on your performance. With clearly defined opportunities for career growth, this position is perfect for motivated individuals looking to advance their careers in a thriving automotive environment located in Lake Orion, MI.

• Weekly base pay of $750.00 with additional monthly bonuses based on performance.
• Opportunities for career development and growth within Serra CDJR Lake Orion.
• Supportive and team-oriented work environment.
• Located in Lake Orion, MI with easy commute options.

• Manage and respond promptly to incoming customer inquiries via phone, email, and other communication channels.
• Follow up on leads and schedule appointments to support the sales team.
• Maintain accurate customer records and update CRM systems regularly.
• Work closely with sales and service departments to ensure customers have an excellent experience.
• Achieve performance targets to qualify for monthly bonuses.

• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong organizational skills and attention to detail.
• Experience in customer service or sales is preferred but not required.
• Motivated to achieve and exceed monthly performance goals.

Serra CDJR Lake Orion is a leading automotive dealership committed to providing exceptional service and a rewarding work environment. We pride ourselves on fostering growth and success for our team members while delivering outstanding experiences to our customers. Join us and be part of a company that values your contributions and supports your professional development. We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.