System Integration Manager I

SUMMARY

The Systems Integration Manager I ensures successful delivery of projects by achieving committed functionality, performance, and availability of TGW's material handling solutions. This client-facing role spans from the back end of the pre-sales process through project realization and final acceptance. The position requires strong technical understanding of automated warehousing systems, effective client management, and collaboration with internal and external engineering teams. A SIM I focuses on developing specialized skills, gaining hands-on experience, and supporting others in fulfilling project objectives.

DUTIES AND RESPONSIBILITIES

Pre-Sales Support

• Validate proposed solutions for deliverability, including design assumptions, system requirements, functional scope, and acceptance criteria.
• Review Risk and Opportunity Register to mitigate unnecessary risks.
• Support simulation model setup, strategies, and results analysis.

Detail Engineering

• Assist in synchronizing engineering efforts across core teams to align design assumptions, contractual commitments, and operational requirements.
• Coordinate simulation updates and integrate findings into project design.
• Audit functional and interface specifications, exception scenarios, and recovery expectations.
• Verify feasibility of change requests and resolve open points and risk items.
• Prepare and maintain documentation from sales handover through final acceptance (e.g., test data, specifications, Material Flow Diagram, simulation reports).
• Recommend and support test scenarios for system readiness, including simulation, emulation, functional acceptance, throughput, and site acceptance testing.
• Define system data and KPIs for performance tracking and reporting.

Commissioning and Ramp-Up

• Assist in ensuring readiness for customer takeover.
• Monitor and analyze system data and KPIs to validate design assumptions.
• Contribute to issue management and resolution during ramp-up phase.
• Performs additional duties as assigned.

REQUIREMENTS

Bachelor's Degree in Engineering, or related field, or equivalent work experience.

At least two (2) years of prior experience in high-level design or operation of diverse intralogistics systems at varying levels of automation.

Up to 20% of domestic and international travel required.

Skills & Abilities

• Proficiency in Microsoft applications: Excel, PowerPivot, Access, Word, Visio, and PowerPoint.
• Ability to collect, maintain, and analyze data; present conclusions and recommendations effectively.
• Strong analytical, strategic, and solutions-oriented mindset.
• Excellent communication and presentation skills.
• Ability to work in a multidisciplinary and intercultural team environment.
• Open-minded, eager to learn, and committed to TGW core values.

Physical Requirements

• Ability to remain stationary at a desk for prolonged periods of time.
• Ability to go to site frequently and move safely around industrial and/or warehouse environment.
• Ability to lift and carry supplies up to 25 pounds at a time.
• Ability to operate computers, tablets, phones, and other electronic devices.
• Ability to communicate with others verbally and in writing, on a frequent basis.
• Ability to tolerate exposure to job site temperature fluctuations due to seasonal weather in geographic region.

The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Other Requirements

This position may require work at TGW customer sites. TGW's customers may require background checks before accessing their sites. Refusal to participate in a customer-required background check may result in a customer barring access and a subsequent reduction in work.

Equal Opportunity Employer

TGW Systems Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Equal Opportunity Employer

TGW Systems Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.