Office Manager

The Office Manager provides high level support for the CEO and assigned staff. The Office Manager manages complex records and data, coordinates a variety of activities at all levels of the organization, and is responsible for assigned projects that support the CEO. The Office Manager will maintain a high level of confidentiality, be engaging and professional, and be organized and pay high attention to detail.

DUTIES & ESSENTIAL JOB FUNCTIONS

Administrative

• Complete meeting minutes for CEO, as needed
• Schedule in person and virtual meetings as needed for CEO
• Assist with special projects and activities as needed
• Set up and organize leadership meetings, as assigned by CEO
• Assist with travel arrangements for CEO and any other staff member, as assigned by CEO

Employee Experience

• Coordinate with Director of HR and CEO on managing MCHS Swag items
• Collaborate, plan, and facilitate special events for departments and agency-wide, including coordinating staff gifts at holidays and throughout the year

• Chair Spirit Committee and support other committees, as assigned by CEO
• Maintain GroupMe text system
• Oversee MCHS Digital Information Boards
• Collaborate with HR Department on employee initiatives, challenges, etc.

Administrative Management
Supervise Office Administrator:

• conference room schedules in administration building
• maintains relationship with vendors as assigned
• Ordering food/refreshments for meetings
• Refreshment and snack inventory for conference rooms
• Maintain cleanliness of administration public spaces, including kitchen, conference room, welcoming space, lobby, etc.

Operations

• Assist with obtaining vendor quotes/meetings
• Maintain office locations
• Manage central purchasing system

Development

• Support the team with volunteer engagement, special events, and donation drop off support as needed
• Support CEO in social media posts, as needed

BASIC COMPETENCIES

Education and Experience

• Bachelor’s degree from an accredited college or university and/or at least five (5) years of experience in a social services agency.
• Hospitality and customer service experience a plus
• Social media experience a plus
• Must meet the State’s Moral Character standard.

Knowledge Requirements :

• Computer and software applications (Windows, MS Office, internet applications, etc.).
• Tactical planning.

Skills and Abilities Needed:

• Action oriented.
• Effectively communicate verbally and in writing with agency staff and volunteers and government officials.
• Demonstrate integrity.
• Manage time and multiple priorities; meet deadlines.
• Establish and maintain effective working relationships with employees, other agencies and the public.
• Handle sensitive and confidential situations and documentation.
• Be collaborative and flexible, with a strong service mentality.
• Attend agency required training as necessary and occasional travel offsite for meetings and seminars.
• Possess a high degree of personal accountability, responsibility, and independent decision-making abilities with the skills to plan, organize, develop, implement and interpret programs, goals, objectives, policies and procedures of the organization.
• Demonstrate commitment to the social sector with a passion for MCHS’s mission and vision.
• Work flexible hours, when needed, which may include some evenings and weekends.